Conditional logic broken – hidden field

  • Resolved kkresge17601

    (@kkresge17601)


    5 months, 2 weeks ago

    I’m attempting to use conditional logic to hide a field until a separate dropdown field matches a specific value. It works perfectly in preview, but does not work on the page.

    I am able to hide fields, which works, but conditional logic settings do not seem to have effect on the front end.

    In this case, I am using the “How did you first hear about us” dropdown, specifically “existing customer referral” to make the “Name of Who Referred You” field appear – or at least I am trying to do so.

    Thanks,
    Kevin

    • This topic was modified 5 months, 2 weeks ago by kkresge17601.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpmonks

    (@wpmonks)

    Hi,

    Do you get this issue only when Gravity Booster ( Styles & Layouts ) addon is active?

    From your description of the issue it seems that you are having an issue implementing conditional logic in frontend. Gravity Booster usually doesn’t have any conflict with Gravity Forms conditional logic.

    You can reach out to Gravity Forms technical support for this issue.

    https://www.gravityforms.com/open-support-ticket/technical/

    In case you want my help in resolving the conditional logic then please contact me using the below link

    https://wpmonks.com/contact-us/

    This form is support form is only meant for Gravity Booster issues so, I won’t be able to help you out here.

    Thread Starter kkresge17601

    (@kkresge17601)

    Hey guys, I wanted to say thanks – it made me double check some things with our custom theme. You plugin works great, BTW and I appreciate it. Our forms look better as a result.

    I edited the php blade used to build those particular pages and it turns out that something about switching from the blade calling the shortcode as field data, rather than putting in legacy php to generate the shortcode fixed the issue. So it was definitely something on our end.

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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