Conditional Fields Showing in Emails

  • Resolved simonbbs

    (@simonbbs)


    6 years, 9 months ago

    Hey Guys,

    We’ve added some conditional fields (essentially a conditional terms and conditions) to the checkout using the plugin.

    We’ve got it configured so our 2 fields (A heading to provide information and a checkbox to confirm the user has read it) ONLY appear if the product is from 1 of 3 product categories on the site, and the frontend part of this is working perfectly.

    However, the backend order notes, and the emails the users are sent still contain the terms and conditions regardless of the products included in the purchase.

    Is there a way we can remove the conditional field information from being pulled into the backend order notes and user emails UNLESS they are buying a product from one of our specified categories?

    Thanks!

    -Simon

    The page I need help with: [log in to see the link]

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  • Thread Starter simonbbs

    (@simonbbs)

    Hey Guys

    We noticed that a few unrelated plugins on the site were not updated and thought that may have something to do with it. So we went through and got those and the theme fully updated.

    However, even with the updates the notes are still being pulled in despite the conditional logic.

    Thanks!

    -Simon

Viewing 1 replies (of 1 total)
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