Conditional Fields Not Loading

Contact form not recognizing conditional fields for hiding and showing, only hides. Here is the code.

<label>
[text* your-name placeholder “Your Name”] </label>

<label>
[email* your-email placeholder “Email Address”] </label>

<label>
Get in touch:
[select* menu-566 first_as_label “– Choose support type –” “Email” “Phone” “Live Meeting”]
</label>

[group call-area]
[tel tel-187 placeholder “Phone Number”]
[/group]

[group meeting-area]
[date preferred-date placeholder “Preferred Date”]
[text preferred-time placeholder "Preferred Time"]
[/group]

[submit “Send”]

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