Conditional fields don’t work

  • Resolved bestofbonus

    (@bestofbonus)


    3 years, 7 months ago

    Hello,

    Great job with the plugin, it’s very helpful so far.

    I just ran into issues with conditional fields.

    I activated conditional field requirements for the fields “Street” and “ZIP code” depending on which country is chosen. I made the country field the parent for the conditional fields: https://prntscr.com/1avfpug

    However, the conditional fields show at all times, also when another country than the one required is chosen.

    Is this a bug or can I troubleshoot this somehow?

    Thank you and Cheers,
    Stan

    • This topic was modified 3 years, 7 months ago by bestofbonus.
Viewing 1 replies (of 1 total)

  • Hi @bestofbonus

    This should be working if there are no errors and everything is Ok.
    Please debug as follows if you haven’t done yet:

    • Deactivate plugins one by one checking each time.
    • Switch to Storefront theme and test
    • Disable any custom scripts you might have

      • .

    Also, check site health section under tools tab in admin dashboard and search for JS errors in console. (F12)

Viewing 1 replies (of 1 total)
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