Conditional / Display rules not working

  • Conditional / Display rules not working. I have filled premium support 5 times starting from 4 weeks ago no one is assisting. Kindly refund if you can’t assist

    I have filled your premium 5 times without any reply. All from admin@********.co.zw

    I did not receive any reply from you and my email account is working 100% all other emails are coming through. Can you give me instructions here that I can follow? Because I am losing business for all these past 4 weeks. If you can’t assist kindly refund

    • This topic was modified 3 years, 10 months ago by listin.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter listin

    (@listin)

    Will you assist? If you can’t kindly refund

    Plugin Author ThemeHigh

    (@themehigh)

    Our technical team has already provided you with an update. Could you please search for emails from Themehigh Help Center?

    Thank you!

    Thread Starter listin

    (@listin)

    Kindly check my inbox screenshot for the past 4 weeks. I do not have any communication from you. Check here: https://paymaster.co.zw/Capture.PNG

    And why can’t be honest and pretend as if you have replied to me while you haven’t. Can you paste the instructions below. Or just refund me if you can’t assist

    Plugin Author ThemeHigh

    (@themehigh)

    Currently, we have sent an email from our support email account to your email. Could you please verify whether you have received our update or not?

    Thank you!

    Thread Starter listin

    (@listin)

    I didn’t receive any email from you guys kindly check my inbox here: https://paymaster.co.zw/Capture.PNG

    Kindly just paste the contents of the email here. It has been a month already. Kindly refund if you don’t want to fix your plugin that is not working.

    Plugin Author ThemeHigh

    (@themehigh)

    We are sorry for the inconvenience caused.

    We tried to send an email to your email address however, we are getting the below message.

    https://prnt.sc/ytp3wn

    Could you please send an email to our support email address [email protected] and verify whether the email is getting delivered or not?

    If the mail is getting delivered, we can continue the conversation there.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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