Conditional creation of entry based on payment status

  • HungryJos

    (@hungryjos)


    4 years ago

    Would it be possible to delete the entry when payment has failed?
    Usecase: we are sending form entries to Google Spreadsheets, but only want the ‘paid’ entries in Spreadsheets.
    Payment status apparently is not retrievable in Zapier condition or Automate.io so I can’t filter it on payment status so only paid entries go through.
    So if we could automatically delete the entry when payment status enters ‘failed’ this would avoid creation of the entry in the sheet.
    If anyone sees another solution to not pass through when payment is failed, please let me know as well.

    • This topic was modified 4 years ago by HungryJos.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Indigo Webstudio

    (@indigonl)

    Hi HungryJos,

    I think this is possible with some custom code but this goes beyond the support we can provide on the forum for this free plugin.

    You can find an example of erasing an entry at https://docs.gravityforms.com/delete-entry-data-after-submission/ but you probably need another hook for it and some conditions to check if the payment is made or not.

    Hope this helps you to find a solution

    Petra

    Thread Starter HungryJos

    (@hungryjos)

    Thank you.
    Is there a way to let the user try the payment again? Like, by sending a notification to the user with the payment link to try again?

    Plugin Author Indigo Webstudio

    (@indigonl)

    Hi HungryJos,

    The plugin doesn’t offer an option to send a notification to retry the payment and/or send a payment link to the seller.

    Petra

Viewing 3 replies - 1 through 3 (of 3 total)
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