Conditional Constraints on $item_data Population in Data Retrieval?

  • Resolved wowiwe

    (@wowiwe)


    1 year, 3 months ago

    Strange behaviour, I have been adding some variable products to the cart. All of the products have at least 2 attributes …
    ONLY the attributes which are 3 or more are being shown but not the ones that only have 2.
    This is only happening in the CART view. I have modified the template cart.php by taking away the price and subtotal columns that is all.

    Here is a screenshot: https://snipboard.io/EUjsWm.jpg

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @wowiwe

    Since you have modified the cart.php template by removing the price and subtotal columns, the issue might be related to these changes. The WooCommerce cart page is a complex template that pulls data from various sources, and even small changes can sometimes have unexpected effects.

    I would suggest the following steps to troubleshoot this issue:

    1. Revert to the Original Template: Temporarily revert the cart.php template to its original state and see if the issue persists. This will help us determine if your changes are causing the problem.
    2. Check for Plugin Conflicts: Disable all other plugins except WooCommerce and see if the issue still occurs. If the issue is resolved, reactivate your plugins one by one until you find the one causing the issue. You can find a more detailed explanation of conducting a conflict test here.
    3. Use a Default Theme: Switch to a default theme like Storefront and see if the issue persists. This will help us determine if the issue is theme-related.
    4. Update WooCommerce: Ensure you’re using the latest version of WooCommerce. Updates often include bug fixes that could potentially solve your issue.

    If after trying these steps, the issue still persists, please get back to us with more details. We need to know the exact steps you’re taking when adding the products to the cart and any other relevant information.

    Additionally, please can you share a copy of the following:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.

    Thank you for your understanding and cooperation.

Viewing 1 replies (of 1 total)
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