computer code in product descriptions after synchronization

Hi there @joukeschotanus ??

Thank you for contacting Woo support!

how do I remove these computer code signs in every product description, or only synchronize the visual text from the WooCommerce descriptions, without having to go over 5000+ products one by one and removing it manually?

Can you please share a screenshot of what you see at that screen with code appearing in the product descriptions? That will help us understand the issue. Here’s how to make a screenshot:

https://wordpress.com/support/make-a-screenshot/

To get an idea of how your site is configured, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

I also need to add the GTIN,?MPN?or?brand for every product. Is there a way to automate this too?

Feel free to check out the documentation linked here.

I hope that helps, looking forward to hearing from you!

Hello, Thank you for your response. The screenshot can be found through this link:

https://drive.google.com/file/d/1X-9paXgZTcfIH9KiB84M7mPd_t5Uh_lk/view?usp=sharing

I also see now that the description is displayed 3 times. The first time after ‘description’ it’s correct. The second and third time (Final attributes and Raw feed attributes: Content API) it’s displayed like in the screenshot with the code language.

Moreover, is there a way to synchronize all product GTIN numbers at one time? I have a file with every product name and their EAN, but don’t know how to automatically upload that for example to Google shopping.

The WooCommerce system rapport can be found here:

` WordPress Environment

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Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (32)

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WPCode Lite: door WPCode – 2.1.2<br>MailPoet: door MailPoet – 4.26.1<br>Pinterest for WooCommerce: door WooCommerce – 1.3.9<br>Redirection: door John Godley – 5.3.10<br>TikTok: door TikTok – 1.1.6<br>TP Product Image Flipper for Woocommerce: door TP Plugins – 2.0.0<br>Trustpilot-reviews: door Trustpilot – 2.5.925<br>UpdraftPlus - Backup/Restore: door UpdraftPlus.Com<br>DavidAnderson – 1.23.10

VisionVpro Speed Optimization: door VisionVpro – 2.3.6<br>Payment Plugins for Stripe WooCommerce: door Payment Plugins<br>[email protected] – 3.3.49

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advanced-cache.php: advanced-cache.php Must Use Plugins (1)

WordPress automation by Installatron: door – Settings

API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: left_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Winkelbasis: #328 - /meubels/<br>Winkelwagen: #554 - /winkelmand/<br>Afrekenen: #552 - /afrekenen/<br>Mijn account: #553 - /mijn-account/<br>Algemene voorwaarden: #2066 - /algemene-voorwaarden/ Theme

Name: Astra Child<br>Version: 1.0.0<br>Author URL: https://merijn-meubels.nl/<br>Child Theme: ?<br>Parent Theme Name: Astra<br>Parent Theme Version: 4.3.1<br>Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>WooCommerce Support: ? Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: NL<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: –<br>Pay Later messaging available in country: –<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Tracking enabled: ? Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-09-13 00:17:00 +02:00<br>Options: ?<br>Notes: 98<br>Onboarding: completed MailPoet

Sending Method: PHPMail<br>Send all site's emails with: Standaard WordPress verzendmethode<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://merijn-meubels.nl?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Afgerond: 1.029<br>Oldest: 2023-09-12 09:57:35 +0200<br>Newest: 2023-09-12 12:15:32 +0200

In behandeling: 1<br>Oldest: –<br>Newest: –

In afwachting: 155<br>Oldest: 2023-09-12 12:07:31 +0200<br>Newest: 2023-09-18 00:19:40 +0200 Status report information

Generated at: 2023-09-12 12:16:06 +02:00<br>`

hi @joukeschotanus ,

I checked your site further and found that your theme (Astra) is handling the product details. The code that you see are HTML codes basically (<b> for example is used to start formatting the text as “bold”).

With the default WooCommerce themes like Storefront, the HTML is not passed on with product data to Google Listings & Ads, however, different themes handle HTML differently and in case, your theme is leaving over HTML that gets sent over to Google Listing.

You may consider working with your theme support to check for workarounds — or consider using a default theme like Storefront.