Compression Fails on New Uploads

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  • Plugin Author TinyPNG

    (@tinypng)

    Hello joyryde,

    This problem is most likely related to the server configuration of the machine your wordpress website is hosted on. I’ve read that restarting the webserver (apache/nginx) usually helps. If your wordpress website is hosted by a third party, contact your hosting provider to do this for you.

    Please let me know if this resolves your issue or send additional details to support@tinypng.com.

    same problem here.. My site is on Cloudflare. How to restart this or shud I ask them. Will they restart the server at all for me?

    Plugin Author TinyPNG

    (@tinypng)

    I think it’s best to contact Cloudfare on this issue, since there’s nothing we can do. They might be able to restart the webserver on which your WordPress website is hosted.

    Good luck and if you have more questions about the plugin, don’t hesitate to send a mail to support@tinypng.com or place it here if you think it’s relevant for everyone.

Viewing 3 replies - 1 through 3 (of 3 total)
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