Complianz still sending emails when notifications by email is turned off

  • Resolved Maggy

    (@e-marquers)


    2 weeks, 6 days ago

    Hi,

    Although the “notifications by email” is off, complianz still sends reports.

    Dit rapport is verzonden vanaf je site ….. door Complianz

    Hieronder vindt je de belangrijkste tips:

    Gegevens verzamelen We hebben een privacyverklaring gevonden! Controleer nog een keer of je privacyverklaring alle elementen heeft die van een privacyverklaring verwacht worden. Zorg ervoor dat je ook formulieren voor het aanvragen van gegevens en toestemmingsformulieren toestaat ter ondersteuning van je privacyverklaring. Lees verder“

    How to turn these reports off??

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your message.

    Could you please send me the website url?

    Thread Starter Maggy

    (@e-marquers)

    Hi,

    This happens on multiple websites. When clicking away this popup:

    Welkom in Complianz

    In de nieuwste versie van Complianz introduceren we onze nieuwste sitescan. Deze scan haalt niet alleen diensten en cookies op, maar helpt je ook bij het configureren van onze plugin en houdt je op de hoogte als er wijzigingen worden doorgevoerd die mogelijk wettelijke aanpassingen nodig hebben.

    Om onze nieuwste sitescan te kunnen gebruiken, moeten we je site verifi?ren en je toegang per e-mail bevestigen. Registreer je hieronder en ontvang het laatste nieuws van Complianz!

    or clicking “No thank you!” the email with the Complianz report is send. On all websites notifications is turned off.

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your feedback.

    Could you please tell me the plugin version you’re using for these websites?

    Thanks in advance

    Thread Starter Maggy

    (@e-marquers)

    Hi,

    I’m using the latest version 7.3.0 on all websites.

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    could you please check our plugin section “Settings” -> “Apis” -> “Disable the monthly site scan, subsequent sync with cookiedatabase.org and compliance reporting.”? That report you received could be our compliance report related to your websites, which is different from the website scan newsletter.

    Thread Starter Maggy

    (@e-marquers)

    ah oke, thanks. I wasn’t aware there was a seperate setting for disabling the monthly scan. I would have expected this in the general settings. I think it would be logical that disabling all email notifications in the general settings would also include the monthly report.

    Will turn this off now for all websites.

    Thank you.

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your feedback.

    I’ll report what you’ve suggested to our dev team, I confirm our plugin is constantly updated so these feedbacks help us a lot.

    Have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)
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