• Resolved marina747

    (@marina747)


    I installed complianz plugin for gdpr eu cookies consent. My traffic drastically dropped, but I didn’t connect those two for months. Now I followed Complianzes guide for GA setup, but now I totally got lost, and don`t know where to start. Could anyone help me, please?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @marina747,

    I now see 2 GA scripts on your website. This is how you can fix it:

    1. If you want to ask consent for statistics, please go the the wizard – consent – statistics and have this configuration:

    Under Statistics – configuration in the next step have:

    2. If you don’t want to ask consent, and load GA immediately. Then start statistics the same as above, but under Statistics – Configuration use;

    Hope this helps, regards Aert

    Thread Starter marina747

    (@marina747)

    Thank you so much. I did changes you suggested. Can you check now?

    But also I made many changes in my google analytics admin area complianz.io suggest. I am really not a tech person, so I really don’t know if I did it all well.

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @marina747,

    Yes, it now works as expected. As far as Google Analytics concerned. In your GA dashboard, under admin, you can go to Data Settings – Data Collection and User Data Collection Acknowledgement, follow the set-up and have it on “Acknowledged” as show here:

    Thread Starter marina747

    (@marina747)

    Ok, found that, and now acknowledged, thanks. Is it possible to ask you to check my GA from the inside? I still use universal and ga4 at the same time, and they show different data. I messed it up and would really use some help ;-).

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @marina747,

    Please contact us complianz.io/support/. Do not share any credentials on this public forum, thanks!

    regards Aert

Viewing 5 replies - 1 through 5 (of 5 total)
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