• Resolved emporiogroup1

    (@emporiogroup1)


    1. Incorrect showing of Cookie text on mobile. First 2 Rows are not shown (Chrome/Android/ not possible to post screenshot here)
    – Reason for this bug?
    – How can I adjust font size?

    2. How can I integrate Matomo Conversion/Tag Manager

    3- Is Complianz working with Thrive Architect, Thrive Laeds, Thrive Headline Optimizer?
    How do I implement this in the Cookie banner?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @emporiogroup1,

    I would normally suggest some CSS to either make the text smaller or add a scroll bar at a certain height, but 6.0 will be live tomorrow and will feature a new banner structure. This will solve the issue.

    We don’t have a direct integration with Matomo Tag Manager, but I will do my best to write an article tomorrow. I added a feature request; https://complianz.io/feature-requests/matomo-tag-manager/, somehow I never heard anyone about it, and now it seems to gain in popularity.

    As far as I know, Thrive cookies/services are known. https://cookiedatabase.org/?s=thrive&lang=en.

    regards Aert

    • This reply was modified 2 years, 10 months ago by Aert Hulsebos.
    Thread Starter emporiogroup1

    (@emporiogroup1)

    Thx.

    – Thrive Services: The scanner will detect and implement automatically? Otherwise can you please send me a link how to implement?
    So Complianz has no issues to work with Thrive?
    – I also use Matomo Analytics. The scanner found and implemented it. So the script is blocked and I dont have to implement manually?

    Regards

    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @emporiogroup1

    Regarding Matomo Analytics, please refer to our configuration manual here: https://complianz.io/configuring-matomo-for-wordpress-with-complianz/

    I’ve come across Complianz users using Thrive plugins without issues, though I’m not 100% sure whether these are the same as the ones you’ve listed. My recommendation would be to just implement the desired plugins and if any issues do arise, feel free to reach out and we’ll be more than glad to investigate.

    Kind regards,
    Jarno

    Thread Starter emporiogroup1

    (@emporiogroup1)

    I will try. Is 6.0 live now?

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @emporiogroup1,

    Yes. But can take up to 24 hours to be visible for all users,

    regards Aert

    Thread Starter emporiogroup1

    (@emporiogroup1)

    Hi, @aahulsebos

    + I got new version but still open issues:

    1. Cookie Scan

    – Last Cookie Scan shows cookies from “Usercentrics” but I deactivated and deleted these plugins. And I deleted the cache. How can I delete this in cookie list?

    – I dont understand: Where can I see the used cookies. If I click on the Banner under “Functional, Statistics and Marketing” I cannnot see the scanned Cookies. (https://markschnyder.de/)

    2. New Version Cookie Banner Design

    – I chose Slider Design for Checkbox but it shows still Buttons

    – Where do I set the font size and font style?? Where do I choose the new design?
    Is there a short learning video available?`

    Regards

    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    Thread Starter emporiogroup1

    (@emporiogroup1)

    Hi,

    Hi, still have the issue that Scanner detects Cookies of deactivated or deleted services:
    E.G.
    (WordPress) . Cache for browser and wordpress is deleted before scan.
    
    - Google fonts: Deactivated (

    Cookie “tcb_google_fonts”
    Cookie “tcb-lnk-no-follow”
    tcb_google_fonts_v
    tho_post_cookie_*
    tho_post_titles`)

    – Matomo : Deactivated (Cookie “MATOMO_SESSID”, Cookie “_pk_id*”
    Cookie “_pk_ses*”)
    – Cookiefirst: deleted (Cookie “fr-copied-text”)
    – usercentrics: deactivated (Cookie “ucConsents”, Cookie “usercentrics”)`

    How can I solve this? And overall: Where do I find a tutorial for this and for adding individual script in V6.0? You have Videos for that?


    Attachment: Result of Cookie scan and status

    Cookies ohne ausgew?hlten Dienst	
    Cookie "tcb-lnk-new-tab"	
    Cookie "cookiefirst-id"(Administrator-Cookie, wird ignoriert)	
    Cookie "ucConsents"	gel?scht
    Cookie "usercentrics"	gel?scht
    Cookie "fr-copied-text"	gel?scht
    Cookie "cookiefirst-consent"(Administrator-Cookie, wird ignoriert)	
    Cookie "ucSettings"	
    Cookie "fr-copied-html"	
    Cookie "FEK"	
    Cookie "undefined"	
    Cookie "tcb_google_fonts"	Google Fonts deaktiviert
    Cookie "tcb-lnk-no-follow"	
    Cookie "tcb_google_fonts_v"	
    Cookie "tho_post_cookie_*"	
    Cookie "tho_post_titles"	
    Cookie "cmplz_consenttype"	
    Cookie "cmplz_marketing"	Mamoto deaktiviert/ WP Plugin
    Cookie "cmplz_statistics"	
    Cookie "cmplz_preferences"	
    Cookie "cmplz_banner-status"	
    Thrive Architect	
    Cookie "tve_post_options_change"	
    WordPress	
    Cookie "WP_DATA_USER_*"(Nur eingeloggte User, werden ignoriert)	
    Cookie "wordpress_test_cookie"(Nur eingeloggte User, werden ignoriert)	
    Cookie "wp-settings-*"(Administrator-Cookie, wird ignoriert)	
    Cookie "wp-settings-time-*"(Administrator-Cookie, wird ignoriert)	
    Cookie "wordpress_*"(Administrator-Cookie, wird ignoriert)	
    Cookie "wordpress_logged_in_*"(Nur eingeloggte User, werden ignoriert)	
    Matomo	
    Cookie "MATOMO_SESSID"	Matomo / Plugin deaktiviert
    Cookie "_pk_id*"	
    Cookie "_pk_ses*"	
    Complianz	
    Cookie "cmplzDashboardDefaultsSet"(Administrator-Cookie, wird ignoriert)	
    Cookie "cmplz_toggle_data_id_*"(Administrator-Cookie, wird ignoriert)	
    Cookie "cmplzFormValues"(Administrator-Cookie, wird ignoriert)	
    Cookie "cmplz_layout"(Administrator-Cookie, wird ignoriert)	
    Cookie "cmplz_choice"	
    Cookie "cmplz_policy_id"	
    Cookie "cmplz_functional"	
    Cookie "cmplz_statistics-anonymous"	
    Google reCAPTCHA	
    Cookie "rc::c"	
    Cookie "rc::b"	
    Cookie "rc::a"	
    YouTube	
    Cookie "GPS"	
    Cookie "VISITOR_INFO1_LIVE"	
    Cookie "YSC"	
    Cookie "PREF"
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @emporiogroup1,

    As you’re using CookieYes again, it’s getting harder to get good results while switching between consent plugins.

    You can do the following;

    Enable Complianz in an incognito window and run the cookie scan a couple of times, proceed to the Cookiedatabase.org synchronization.

    Now you will find cookie information in the wizard and on your cookie policy. Not on your banner.

    For 2. This might be fixed with our update tomorrow.

    For editing scripts, please let me know what you’d like to achieve so I can direct you to right manual.

    regards Aert

    Thread Starter emporiogroup1

    (@emporiogroup1)

    Hi @aahulsebos. Yes, because of all the problems with the complianz plugin I had to switch temporarly

    1. Still open question: How do I integrate results of scan in my banner? And in the relevant category? I need a guideline or video how to do it.
    2. I want to add Thrive Architect, Google recaptcha. Matomo (when not done automatically by plugin). How do I integrate in the different catgories? (Marketing, essentials, statistics)

    Regards

    Thread Starter emporiogroup1

    (@emporiogroup1)

    And I need the content blocker for Youtube, But I think this is available out of the box so that I dont need a script blocking?
    Correct?

    regards

    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @emporiogroup1,

    This should be done all automatically if the specific services are on your website.

    I would suggest adding Complianz at the end of development, this way the cookie scan will find the correct services will sync with cookiedabase.org to categorize the cookies and YouTube will be blocked automatically.

    Configuring Complianz before building your website has the effect that many automated processes, like comparing your cookie policy with your current services, and running the sync will keep repeating while your changing your website.

    If you’re ready to go live with your website, rerun the wizard in incognito mode and it should all be done automatically. Any questions after, and we’re here to help.

    regards Aert

    Thread Starter emporiogroup1

    (@emporiogroup1)

    Hi @aahulsebos . Its done like you said:
    https://markschnyder.de/landingpage-trading-1_7-allgemeine-tradingfehler/

    Still open issues:

    1. Cookie Banner : Again: Matomo cookies cannot be seen under “Statistic” Category . I think you mentioned the plugin ist doing this automatically. Thats what I expected.

    –) I need the guideline for implementing “Matomo” in the cookie Banner. So the customer can sse it under /Settings/ Statistik.
    –) Must Google Recaptcha be seen in Cookie Banner also?

    2. Cookie Banner is still not Responsive.

    3. Footer of Cookie Banner: I have 2X “Datenschutz” and 1x ” Impressum” . –) Where can I adjust this ?

    4. Slider still not available.

    If you give me an email I can send you video.

    Regards

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @emporiogroup1,

    You can send the email to support(at)complianz.io. For the others;

    1. If the banner says Statistics, this includes Matomo. If you want to change the text you can.
    2. You don’t need to show the services on the banner, only the categories and a link to all cookie descriptions and service, they should be available on your cookie policy.
    3. Under Wizard – Documents, you probably have the same page linked twice.
    4. This I have to see live, as it is probably CSS.

    regards Aert

    Thread Starter emporiogroup1

    (@emporiogroup1)

    Thx. Its online.

    2. Responsive: I reduced the width to 768. But I expected complianz to do this automatically. Where can I adjust font size and font style?

    To 3. : I added for impressum und privacy policy my links and its shown like this in banner: “Datenschutzerkl?rung/markschnyder.de gesamt” und
    “Impressum/ gesamt” –) I want it like that “Datenschutzerkl?rung” and “Impressum”. How can I give the links another name?

    4. Slider still not available although I enabled Checkbox.

    Regards

    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    • This reply was modified 2 years, 10 months ago by emporiogroup1.
    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @emporiogroup1,

    Font Size. We have never had this option, and let the theme take over. Some CSS can make the difference:

    /* Cookie Message */
    .cmplz-cookiebanner .cmplz-message {
        font-size:13px;
    }
    /* Category Title */
    .cmplz-cookiebanner .cmplz-categories .cmplz-category .cmplz-category-header .cmplz-category-title {
    font-size: 13px;
    }
    /* Buttons */
    .cmplz-cookiebanner .cmplz-buttons .cmplz-btn {
        font-size: 13px;
    }
    /* Document Links */
    .cmplz-cookiebanner .cmplz-links .cmplz-link {
        font-size: 13px;
    }

    #2. This can be set even smaller. We had an issue with a javascript that adjusts the banner based on the buttons. This is fixed now and you can reset the banner without issues to the width you like. 569px does well.

    #3. The titles on the banner are grabbed from the page title. This can also be seen here; https://markschnyder.de/datenschutzerklaerung/. Changing this will change the document titles on the banner.

    #4. Heard this before, so we are having a look and will be fixed soon.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Complianz. Not Responsive working.+ 2’ is closed to new replies.