• Resolved alphapartners

    (@alphapartners)


    Firstly, I would like to inform you that we have an account with 100 sites, and all of them are without Complianz working.

    It stopped working suddenly, and when a person clicks “accept” on the cookie banner, the ads do not appear.

    We have tried everything, and it simply doesn’t work. Our company is at a standstill because of this.

    We have tried contacting support via email, but the responses come every 24 hours with generic answers.

    I don’t know what else to do.

    The page I need help with: [log in to see the link]

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  • Plugin Support daniub

    (@daniub)

    Hi,

    thank you for your message.

    We apologize for the delay and we confirm that we are in contact with you through our ticketing system, unfortunately support for premium users is not possible on WordPress forums as per WordPress guidelines.

    Thank you for your understanding and cooperation

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