Complianz & Ghostery broke website

  • Resolved martydesign

    (@martydesign)


    4 years, 6 months ago

    Hi, I just noticed that website I’m working on is broken since I installed and set up Complianz plugin. It’s really great plugin and I use it on more websites without any issue. I’ve installed Ghostery, when I turn of Ghostery website works fine. Any idea how to get this solved? Thousand of users use Ghostery, so our website just gets broke.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @martydesign,

    I just visited your website with Ghostery enabled (Free version, most strict settings). I don’t see anything out of the ordinary, compared to looking at the page without Ghostery enabled.

    Could you describe which elements break or share a screenshot?
    Do you have any specific settings enabled within Ghostery that could help me replicate the issue?
    Did you try if this issue also shows on other devices with Ghostery enabled?

    Regards,
    Leon

    Thread Starter martydesign

    (@martydesign)

    Hi Leon,

    Thank you for getting back so quickly, bellow are links. First is with Cmplianz and Ghostery enabled and “broken” header. Second one is when website looks right with Ghostery enabled and Complianz deactivated. Yes, tried on PC and laptop. Same issue.

    https://prnt.sc/sqcz0h – Complianz activated

    https://prnt.sc/sqd008 Complianz deactivated

    Regards,
    Martin

    Thread Starter martydesign

    (@martydesign)

    Issue appears only with combination of both, Ghostery and Complianz. When one of them is deactivated, all is okay.

    Thread Starter martydesign

    (@martydesign)

    No special or additional settings on Ghostery. Just free version.

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @martydesign,

    I have trouble reproducing the issue, as can be seen here: https://www.loom.com/share/0ffb4394207743d39d08ec11bbb92556

    What I see in your screenshots is that your logged in when the problem occurs, could this be the issue?

    regards Aert

    Thread Starter martydesign

    (@martydesign)

    Hi Aert, Yes, logged out and checked. That was the issue ??

    Sorry for bothering you with that.

    Thank you for a quick support and helping to navigate me.

    Have a nice weekend.
    Regards,
    Martin

    Plugin Contributor Mathieu Paapst

    (@paapst)

    Hi @martydesign , Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

Viewing 7 replies - 1 through 7 (of 7 total)
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