[NSFW] Complianz closes Elementor Popup

  • Resolved Michael

    (@camelotcamel)


    3 months, 4 weeks ago

    Hello

    On our website we have implemented a popup using Elementor Pro that appears after scrolling.
    When the Complianz and Elementor Popups are both visible and a Complianz button is clicked
    the Elementor popup also closes.

    How can this be prevented? We would like the users to react to the cookie banner and
    still be able to interact with the Elementor banner.

    Thank you for your support
    Kind regards

    Michaael

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support antoiub

    (@antoiub)

    Hello @camelotcamel ,

    Thank you for reaching out.

    I checked the possibilities with Elementor Pro. Unfortunately, it doesn’t provide any option to wait for a second click. However, a useful workaround could be to set a trigger that waits a couple of seconds before showing the pop-up. This way, the user can first interact with the banner and then with the pop-up.
    Here’s a screenshot of the setting:https://prnt.sc/V6WUGUEbflbp

    This should solve your issue. Please let me know if this suits you.
    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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