completely useless

  • cwsthailand

    (@cwsthailand)


    1 year ago

    I’m a pretty advaced user, but it seems to be impossible in the free version to get email notifications. Customers submitted forms, but they never arrived. You need to login to WP backend and constantly check if someone submitted a form.
    Looking into the tutorials there are screenshots which look completely different and locations which aren’t existing in the backend at all.
    By far the worst experience I ever made with a form plugin in more than 10 yeears working with WP.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steph Wells

    (@sswells)

    Hi there.

    I’m sorry to hear you’ve been having trouble! I’m not seeing any questions from you in the forum. Have you reached out to our support team? We would be happy to help you with this.

    I would love to hear more about where you found the outdated details you mentioned. Here are our tips on emails not sending, but I’m not seeing the screenshots you mentioned:
    https://formidableforms.com/knowledgebase/why-isnt-my-form-sending-emails/

    We would love to help and turn this around!

    Plugin Author Steph Wells

    (@sswells)

    Hi again. I haven’t heard back from you on this. What can we do to help you get this resolved?

    In the future if you run into issues with any plugin, it’s much appreciated by the team if you reach out before adding a 1 star review. Our team has been working very hard on getting 5 star reviews, and it’s quite demoralizing when a poor review is posted that may not even be for our product.

    Can you please respond so we can get to the bottom of this?

Viewing 2 replies - 1 through 2 (of 2 total)
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