Completely clean delete the plugin

Hello,

Thank you for bringing this issue to our attention.

We would greatly appreciate it if you could open a support case with us. This would provide a better platform for further troubleshooting on this matter.

We look forward to hearing from you.

Can you share the details on how to completely remove the plugin’s files and database entries? Is there a script or plugin to do so?
We also suspect that we’re experiencing issues due to cookiebot.
Our client has added a support ticket but until now no response so hopefully through this way we get it? Thanks in advance.

Hi @webber2012, and thank you for reaching out!

When the Cookiebot plugin is deactivated or deleted, it does not automatically remove its database settings. If you’d like to fully delete any remaining database entries, you can use a dedicated database cleaning plugin, such as Advanced Database Cleaner or Better Search Replace. Please note that this process is entirely the customer’s responsibility.

We retain database information to preserve your custom settings. This way, if you choose to reinstall the plugin, your configurations will be restored without needing to set them up again.

Additionally, once the Cookiebot plugin is deactivated, no Cookiebot scripts or content will load on your site. If you’re still seeing Cookiebot elements, it’s likely due to cached files. To resolve this:

1. Verify that no Cookiebot scripts have been manually added elsewhere (e.g., via Google Tag Manager or directly in the site’s code).
2. Clear all caches from your website and server to ensure no residual scripts are loading.

Let us know if there’s anything else we can assist you with!

Thanks for explaining!