• Resolved pimonakhos

    (@pimonakhos)


    Every time i click ‘complete order’ i receive an email as if it is a new order. I have checked my email settings and have made sure that only the customer should be receiving the email.. please help

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  • Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @pimonakhos,

    If you confirmed that the ‘Recipient’ only shows ‘Customer’ for the Completed order email in WooCommerce > Settings > Emails, the next thing you need to do is rule out plugin / theme conflicts as they could be the reason the emails are not being sent to the correct recipient. This guide can help find the plugin or theme culprit:?https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

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