Completed by Steps is completing on any step

  • Hello, I’m new to using the BadgeOS system, but I’m coming into a project that had already started setting it up. The system has 4 “levels” of achievements in the hierarchy of Pathways -> Missions -> Badges -> Tasks. The tasks earn points by submission, badges complete by points from the tasks, then missions are completed by specific achievement of the badges, pathways are completed by specific achievement of the missions. I am of the understanding that putting multiple (2) steps would require both steps to be completed to earn the achievement. I am running into an issue where completing a single step is earning the achievement. I do not see an option for complete any step or all steps. I don’t want it to earn the achievement until all steps are completed. Can anyone provide some help or guidance. Thanks.

    • This topic was modified 4 years, 7 months ago by decaren.
Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter decaren

    (@decaren)

    @learningtimes sorry for the delay, I was on vacation last week.

    The hierarchy hasn’t changed since the first post over two months ago, but as you asked, I will email you again…

    Thread Starter decaren

    (@decaren)

    @learningtimes

    Is there any update here? I emailed you the same day you asked but have not heard back through here or email. Please advice.

    Thanks

    Plugin Author learningtimes

    (@learningtimes)

    Hi @decaren ,

    I have asked our team to prioritize your ticket and find a solution to the issue asap.

    Thanks

    Thread Starter decaren

    (@decaren)

    @learningtimes,

    Again, please stop setting my issues to resolved. I’m glad you have responded, but again it has been a month since your last response and 3 1/2 months since I filed this issue. Since your lack of response, we have already started the process of completely rebuilding our site and achievements and dealing with the fact that our previous user data will be lost. That being said our old site will be used in a few weeks for some more user testing as our new site will not be finished by then. It would be great to not have to explain the issues to the users. I will check with my PO and PM to see if I could allow you access to our site as you stated in the email you sent prior to updating this thread.

    Thanks.

    Thread Starter decaren

    (@decaren)

    @learningtimes

    The decision was made today to no longer attempt to seek support from you on this issue. We have already set in motion the process of rebuilding our site from scratch with the knowledge that we would lose the previous user data due to your inability to answer in a timely fashion. The PO decided that we would simply tell the users in the the next round of user testing that the site has a known bug. Should any other issues arise, we will file a new support thread/ticket.

Viewing 5 replies - 16 through 20 (of 20 total)
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