Complete Remove webp

  • Resolved Farshad Gohari

    (@fgafarshad75)


    4 years, 6 months ago

    Hi
    we need to deactivate the plugin and webp feature completely, I do this steps:

    1. unchecked features in plugin setting
    2. deactive the plugin
    3. remove the upload_webp folder
    4. remove .htaccess in wp-content & upload folder
    5. clearing my cache plugin

    but the browser still download webp version!
    how can I remove webp feature completely?
    I’m waiting for your help ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @fgafarshad75,

    Thank you for your message.

    When you disable a plug-in, it removes the rules from the .htaccess files. During uninstallation it additionally removes the directory /uploads-webpc.

    If after uninstalling the plugin you can still see pictures in WebP, it means that there is some additional cache on your server.

    Why do you want to remove WebP? Can you provide your website url?

    Thread Starter Farshad Gohari

    (@fgafarshad75)

    Thanks for your quick response ??

    Unfortunately Telegram Messenger does not support webp Images, and we need to send our posts to telegram channel automatically and because use the webp images This process fails.
    Your plugin is great, the problem is telegram ??

    this is our website link:
    https://baziato.com/

    for example this picture, download in webp in my browser:
    https://baziato.com/wp-content/uploads/2020/09/hbd_3_baziato.jpg

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @fgafarshad75, from what I can see, your website is loading original .jpg and .png images. Can you confirm that?

    Thread Starter Farshad Gohari

    (@fgafarshad75)

    I dont understand your question, but for example in this post:
    https://baziato.com/the-3rd-birthday/
    you can open an image in new tab and see the extension that is .jpg but if you download that image the browser downloading webp format (google chrome)

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @fgafarshad75 sorry, but unfortunately I don’t understand your problem. Please send screenshots or record a video. I would be very grateful for any additional explanations.

    Unfortunately, I have the exact same issue. After much troubleshooting, I think the issue may be with this plugin.

    So far, I have:

    • Unchecked all of the features within the plugin
    • Deactivated and deleted the plugin
    • Changed the main .htaccess file to the default WP one
    • Deleted the .htaccess file in the uploads folder
    • Deleted the webp_uploads folder

    Therefore, as you mentioned above, all images should now be served in their native format. However, we have the following issue/s:

    – We have a jpg image on the homepage. It shows without issue. If I inspect the element and find the exact image that is being served and open the URL in a new tab, I get a 404 error for the jpg image. To me, that makes no sense, how can an image that is displayed on the homepage lead to a 404 error when trying to access it directly? The image that is being served and displayed does not exist when looking via cPanel file manager.

    – We also have WooCommerce installed. In the admin panel, If I go to edit a single product and right-click on the featured image and open it in a new tab, it’ll work, the image is displayed. This is a jpg image. If I now refresh that page, it goes to a 404. If I go back to the admin panel and open the image again in a new tab and try to download it, it’s actually in webp format, not jpg as the URL shows.

    I’ve recorded some videos as it’s quite hard to explain – I’m totally confused as to what’s happening, to be honest. We were planning to migrate the site and when we uploaded the site to our staging server, we saw that lots of jpg images weren’t being served which I presume is linked to this issue. Even more weirdly, not all images are affected and some display fine.

    We’re not using any other plugins that would modify the uploads (eg a gallery plugin). We are also not using any caching plugins.

    VIDEO: https://www.youtube.com/watch?v=9jNDdRPxW-M

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Complete Remove webp’ is closed to new replies.