Complete Order email not sending after installing the plugin

  • The plugin was exactly what I needed, unfortunately it caused a conflict that blocked the automatic Complete Order email from sending so I had to deactivate it.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Niloy

    (@niloybrightvessel)

    Hi @donatifilms ,
    could you please provide us some more information so we can fix this conflict.
    Thank you

    Hi!
    I also faced the same problem.
    Emails are not sending to customers, also I can’t send notes to customers through the Order Notes panel.
    Otherwise, everything is fine! If the Pro version doesn’t have this bug I’m ready to buy it.

    Niloy

    (@niloybrightvessel)

    Hi @drmak ,
    we’ll check this issue and release the patch very soon for the free version.
    also if you bought the pro version we can provide support if the issue still appears in the pro version.

    Hi @niloybrightvessel,
    Thanks for the quick response!
    Can you tell me please, approximate date, when you will release the new patch?

    Niloy

    (@niloybrightvessel)

    Hi @drmak ,
    hopefully in next week but if you need a quick patch please email at [email protected]

    I’m also experiencing the same problem. If customer buys from frontend, orders are sent to admin and customer emails correctly.

    If I manually add a new order, then orders are not sent to admin or customer emails.

    Neither add note to customer if order has been manually created in admin.

    Uninstalling until it’s fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
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