• Resolved willowct

    (@willowct)


    Hello,

    The current version of this plugin works with the latest version of WooCommerce 8.4? It doesn’t work for me. Settings of fixed/percentage fees were done fine for each payment method. However, on checkout page, I don’t see any fees added. I wonder the current status of the plugin. Thanks,

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @willowct,

    Yes, the plugin is compatible with the latest version of WooCommerce. I’ve tested this scenario and fees/discount is being added on checkout page. Could you please share screenshots of the setup of the plugin so that I can try to replicate the issue at our end?

    Also, can you please create the ticket here on our support tool so that we can communicate more in detail about this?

    Thread Starter willowct

    (@willowct)

    Sorry I couldn’t find this product in your ticket system, and so I’m leaving my comment here.

    I found that your demo wordpress uses woocommerce 8.1, which works fine. However, checkout page newly created by woocommerce 8.4 does not work. The new checkout page template seems to be have breaking changes. I created default woocommerce pages using 8.1, updated woocommerce 8.4, and found this plugin works.

    The bottom line is the default checkout page created by woocommerce 8.4 does not work with this plugin, but one by 8.1 works fine. My problem is solved, but take a look at the new default checkout page of more recent woocommerce.

    Thread Starter willowct

    (@willowct)

    See here. Starting with WooCommerce version 8.3, shops would have new Cart and Checkout Blocks, which are currently incompatible with this plugin. Those formerly created using shortcodes are working fine with this plugin.

    https://woo.com/document/cart-checkout-blocks-status/

    Thanks!

    • This reply was modified 1 year, 2 months ago by willowct.
    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @willowct,

    Thank you for your thorough explanation.

    Currently, our plugin isn’t compatible with WooCommerce Checkout Block. However, I want to assure you that we’re actively working on including this feature in our next release.

    I appreciate your understanding and patience. Rest assured, I’ll keep you informed and notify you immediately when the update with this compatibility becomes available.

    Do let me know if you have any further concerns.

    Thread Starter willowct

    (@willowct)

    Thanks for the great plugin. I’m ok now as I can create functional pages with shortcodes, but look forward to the update!

    Thread Starter willowct

    (@willowct)

    Is this issue resolved with the version 2.12.0 – 27/02/2024? I see the following changelog but it still doesn’t work for me.

    Fix – Payment gateway fees are not visible on the checkout block page.

    Plugin Support komal-maru

    (@komal-maru)

    Hi @willowct,

    I apologize for the delay in getting back to you.

    Yes, the latest version 2.12.0 of our plugin is made compatible with the WooCommerce Cart and Checkout Blocks. I’ve personally conducted a test using the latest WooCommerce version (8.6.1), and I can confirm that the fees and discounts from our plugin are being properly applied to the selected payment gateway on the checkout page. You can view a screenshot of the successful test here: https://prnt.sc/vc9igtz1eXe9

    However, if you’re still encountering any issues on your site, please don’t hesitate to reach out to us via email at ‘support at tychesoftwares dot com’. Kindly provide a detailed description of the problem along with any necessary temporary credentials for your site. Additionally, if possible, include a video demonstrating the issue you’re facing. This will greatly assist us in diagnosing and resolving the issue effectively.

    Thread Starter willowct

    (@willowct)

    I’ve tried the plugin in several ways, but it still doesn’t work for me. I’ve used the most recent WooCommerce versions and WordPress 6.4 and 6.5. But this plugin does not support WooCommerce Blocks. Shortcode ones still work well.

    Plugin Support komal-maru

    (@komal-maru)

    Hi @willowct

    To address the issue effectively, could you please send us an email at ‘support at tychesoftwares dot com’ detailing the problem along with any necessary temporary credentials for your site?

    Additionally, if possible, include a video demonstrating the issue you’re facing. This will greatly assist us in diagnosing and resolving the issue effectively.

Viewing 9 replies - 1 through 9 (of 9 total)
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