Compatible with BuddyPress?

  • Resolved Graham

    (@sandgroper)


    7 years, 4 months ago

    Hi,

    I have used this plugin before, but on my current site I am using BuddyPress.

    No menus show on the configuration page. I get the options, settings tabs etc, but the page itself is just grey and shows nothing where the menus should be.

    So I’m wondering if this is not compatible with BuddyPress?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    It should be compatible with BuddyPress. It sounds like you’ve run into a JavaScript error of some kind. It could be a previously unknown BP compatibility issue, but it could also be a conflict with another plugin or theme.

    Please check the JS console for error messages when you open the configuration page. Here’s how to access the console:
    https://webmasters.stackexchange.com/questions/8525/how-do-i-open-the-javascript-console-in-different-browsers

    Thread Starter Graham

    (@sandgroper)

    This is the screenshot when going to the Admin Menu tab:

    Screenshot

    I disabled all other plugins and got the same result.

    Don’t understand anything too geeky, so won’t be of much help in that department.

    You can see the full-sized image here.

    • This reply was modified 7 years, 4 months ago by Graham.
    • This reply was modified 7 years, 4 months ago by Graham.
    Plugin Author Janis Elsts

    (@whiteshadow)

    That looks like some of the plugin scripts either can’t be loaded (missing files?) or there’s a plugin conflict. Do these errors still show up when you deactivate everything else? If they do, try reinstalling the plugin.

    Also, it seems that you’re using a custom admin theme. Have you tried deactivating that?

    Thread Starter Graham

    (@sandgroper)

    Hi,

    Yes the problem is still there with all other plugins deactivated. Have deleted and re-installed the plugin several times, clearing transients and optimizing the database in between. Even uploaded it by FTP and simply activated it.

    I use the generatepress theme, but have successfully used your plugin with that before.

    I don’t have to use your plugin on this site, as it will only be hiding a couple of entries. But it would have been nice.

    I’m also on a VPS server, which is a new experience for me, and it has caused several hiccups that don’t happen on shared hosting.

    I’ve found the user-switcher plugin also doesn’t work on my site. I guess I’ll just have to stick with ones I can get to work.

    Thanks anyway.

    Thread Starter Graham

    (@sandgroper)

    You got me thinking about my theme. As part of my attempts to speed up page loading, I had included a filter in my child functions.php file to “defer” loading of js files.

    Commented that code out and voila, your plugin works!

    That was code I had never used on a site before, and obviously causes more harm than good.

    Two heads are always better than one.

    Plugin Author Janis Elsts

    (@whiteshadow)

    That makes sense. The plugin expects some of its JS files to be loaded pretty early, i.e. in the <head> tag. If the filter moved those files to the footer instead, that could cause the errors that you saw.

    Anyway, it’s good to hear that you figured it out.

Viewing 6 replies - 1 through 6 (of 6 total)
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