Compatibility with UpdraftPlus

  • Resolved backpackingseries

    (@backpackingseries)


    5 years ago

    Hi,

    I see the emails sent by UpdraftPlus end up in the spam folder, whereas emails from other plugins get to the inbox.

    The problem url in the email notification looks like this:

    Backup of: https://tracking.domain.com/tracking/click?d=wsXCNCbYLFhivVhKX9jcizLkx9RRkjjFbnb9GjZ9fP0vrPJyb4Gqqq7tIl81gjT7G9uKNZpz_goIeTFZLZAdnOW1RrFwLyibr-alphanumericstringcontd-xxxxxxyyyy
    UpdraftPlus WordPress backup is complete

    Any suggestions to fix this problem witnessed on multiple websites. Can it happen when on a free plan of Elastic Email or other reasons?

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • rafalk

    (@rafalk)

    Hi Backpackingseries!

    Please write to technical support. You probably have a delivery problem.

    Regards,
    Rafal.

    Thread Starter backpackingseries

    (@backpackingseries)

    @rafalk

    Sorry, I’m confused. I thought this was technical support. Whom should I write to?

    Kind regards,

    rafalk

    (@rafalk)

    Hi!

    This is a plugin page, your problem is probably related to email delivery. You can write to [email protected] giving the email address assigned to your elastic email account and writing a problem or use the chat on elasticemail.com

    Regards,
    Rafal.

    Thread Starter backpackingseries

    (@backpackingseries)

    @rafalk Thank you so much

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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