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Resolved VM06
(@vm06)

6 years, 2 months ago

Hello,
I am trying the website in an old mobile browser (Samsung Note 1), the sidebar is displayed but there is one issue : when it appears, it does not stay until we tap on the touch screen. It expands and collapse immediately after, without doing anything. So, it is not possible to see what is displayed in sidebar, as it disappears directly.
Do you have any idea?
Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter VM06
(@vm06)

6 years, 2 months ago

And another question please : is it possible to have the sidebar in fixed position in desktop device with WPOcean theme? I tried with different selectors but it is not possible with CSS (perhaps due to the theme configuration).
Thanks.

Plugin Author Jory Hogeveen
(@keraweb)

6 years, 2 months ago

Hi @vm06,

It’s quite hard to debug an older browser when I don’t have that device. I think it has to do with the click action in combination with touchend. Normally browsers detect this as being the same but it could be that this older version doesn’t detect this properly (or something)..

Are you able to test this by changing some JS on these locations?
https://github.com/JoryHogeveen/off-canvas-sidebars/blob/master/js/off-canvas-sidebars.js#L333
https://github.com/JoryHogeveen/off-canvas-sidebars/blob/master/js/off-canvas-sidebars.js#L353
https://github.com/JoryHogeveen/off-canvas-sidebars/blob/master/js/off-canvas-sidebars.js#L373

You’ll see click touchend as triggers. Could you try to set it to a single trigger (click or touchend) to see if that fixes your issue?

Please be sure to add define( 'SCRIPT_DEBUG', true ); to your config.php to make sure the non-minified scripts are loaded.

is it possible to have the sidebar in fixed position in desktop device with WPOcean theme? I tried with different selectors but it is not possible with CSS (perhaps due to the theme configuration).

All sidebars are fixed by default. Do you have a link that I can check?

Regards, Jory

Thread Starter VM06
(@vm06)

6 years, 2 months ago

Hello @keraweb,

I changed the code lines but it is the same. It expands and collapse directly.
If you have any other idea.
Thanks.

Plugin Author Jory Hogeveen
(@keraweb)

6 years, 2 months ago

Hi @vm06,

Could you share your plugin settings?
Also, if you have an URL for me to look at, that would help a lot.
If it needs to be private, please send it to info[AT]keraweb.nl.

Thanks, Jory

Thread Starter VM06
(@vm06)

6 years, 2 months ago

Hello @keraweb,
Thanks for your answer and for your help.
So it is not as important to improve the functionality for old mobile browser.
It is not necessary as mobile device is not a priority.
Thanks again.

Plugin Author Jory Hogeveen
(@keraweb)

6 years, 2 months ago

Hello @vm06,

No problem. It’s always difficult to support an older device.
Let me know if you need any help in the future!

Regards, Jory

Viewing 6 replies - 1 through 6 (of 6 total)

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