Compatibility with Loading Page (mobile)

  • Resolved peopleinside

    (@peopleinside)


    2 months ago

    Hi, thank you for this nice plugin.
    While surfing from mobile the loading page is showed when the user touch the screen.

    The page loads and when the user click on the page to scroll the loading is showed and seems page is refreshed. Could you try to improve the experience surfing in the mobile?

    You can test surfing the mobile version of my website and maybe you will be able to notice the issue of the loading screen showed when user touch the page. Seems no big issue on desktop, just the mobile.

    Would be nice if the plugin could inform the webmaster when maybe traffic exeeed over the free page view also if the user has no fastpixel account or the fastpixel account connected.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Adrian

    (@adrianrus)

    Hello @peopleinside ,

    Thank you for your message and for using FastPixel! ??

    Could you please try switching the JavaScript optimization setting in our plugin from Delay JavaScript to Optimize JavaScript? After making the change, please purge all the cache using the option in the top toolbar menu and see if you still encounter the same behavior.

    From your description, it seems the problem might be related to the Delay JavaScript feature, but we’d be happy to investigate further for you!

    As for the notification you mentioned, our plugin displays a notification within your WordPress Dashboard once you reach your pageviews limit so you can either create an account or login to your account and top up with more pageviews.

    All the best,

    Thread Starter peopleinside

    (@peopleinside)

    I’m sorry, I have to unistall this plugin.
    It does not only create issue with the mobile loading page but also WP Discuz never work, issue also with WP dark mode if a direct article link cached is loaded the dark mode never work correctly. My operative system has the dark mode active and the white page not dark is showed.

    I unistalled the plugin as broke my websites.

    Plugin Support Adrian

    (@adrianrus)

    Hi again, @peopleinside ,

    Could you please reach out to us using this page so we can check this in more detail for you on your website or a staging site?

    We can definitely look into this and work on improving compatibility with these two plugins, as it would benefit other users as well!

Viewing 3 replies - 1 through 3 (of 3 total)
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