Compatibility with Betheme

Unfortunately I don’t have ‘BE Theme’.

Try ticking the “DOMContentLoaded event” checkbox (under “Other Settings”).

Also, if you are not using shortcodes within your slide content then DO NOT tick the ‘Allow Shortcodes’ checkbox within ‘Slider Settings’.

Thanks for your prompt reply.

I have tried all the options. Same issue.

I can give you access to my account if you want.

I think this will give more power to your plugin.

Let me know if you want to access my account and check by yourself.

To ascertain whether its a ‘BE Theme’ and ‘Slide Anything’ clash, disable all your plugins except Slide Anything and the page builder.

I did everything.. same problem.

If I use your plugin version 1.5, everything works fine.

If you want me log into your WordPress site to have a look, contact me using the contact form at the bottom of this page: https://edgewebpages.com/

But unfortunately joctours.com takes like 5 minutes to load every time I try and view it. Not an issue with your site – the whole of South Africa (where I’m based) is having issues accessing international internet sites because a backbone undersea cable connecting us to Europe is broken, and will probably not be fixed this week (article). A crazy situation I know, and my backlog in my 9-5 job is getting bigger all the time, so I cannot promise I’ll be able to look at your site anytime soon.

What you can try doing is editing the code of one of the plugins PHP files:
/wp-content/plugins/slide-anything/php/slide-anything-admin.php
And looks for lines containing the ‘balanceTags’ function, and remove this function.

e.g. Line 2189:
$slide_content = balanceTags($_POST[$slide_edit_id], true);
Becomes:
$slide_content = $_POST[$slide_edit_id];

This is something I would try, because you mentioned that version 1.5 works and this “balanceTags” modification was something I added 1.6 or 1.7 to fix missing closing tags in user’s HTML. Just a hunch that this may be problem…

Hi.. and thanks for your kindness and support.

My home page is heavy as I am using an intro video. You can try with my other page https://joctours.com/new/tours/ which have the same issue. I sent you the required information for you to login if you have time.

I tried removing “balanceTags” as you suggested. Same issue, not fixed.

By the way, the blocks that vanishes from Betheme are those with animations. If I choose “No animation” it appears otherwise it vanishes.

• This reply was modified 5 years, 1 month ago by atlastours.
• This reply was modified 5 years, 1 month ago by atlastours.