• Resolved geekontheroad

    (@geekontheroad)


    Hi, I am trying to use this add-on on a webshop running Astra Pro but as soon as I turn on Astra Pro plugin the gallery on product pages is duplicated. Is there is anyway to fix this please? It works fine with the Astra Free.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Our plugin is 100% compatible with Astra.
    Please enable the?allow templet filter?and?remove action?option from plugin settings page.?

    Also please change the following setting on customize if above options not works for you.

    This option is in Appearance > Customize > WooCommerce > Single Product > Single Product Gallery

    https://snipboard.io/Nidkvh.jpg

    Thank you.?

    I have the exact same problem using the plugin with Astra Pro. The settings you suggest takes away the duplicate of the gallery but the display is still a mess with images listed in full size on the page instead of in the gallery. The option for the appearance of the product gallery in the single product page is set according to your suggestion.

    Any other changes to the settings we could try?

    Thread Starter geekontheroad

    (@geekontheroad)

    Thank you so much for your quick response. Your suggestions have solved the problem on my website.
    @kulform, the solution is to change the setting customizer like the Nikhil suggest.
    Many thanks for this great plugin.

    I continued testing different settings and things finally look ok when I check the option “Hide Thumbnails”. This together with the settings @nikhilgadhiya suggest does the trick. Unfortunately one cannot browse through the images in the gallery. The thumbnail row can be scrolled, but it is not possible to select any of the images to view it in the gallery.

    Still in need of help here. It would be great if we could use this plugin to include videos in the galleries!

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello @kulform,
    Please open a support ticket from our website. Our team will guide you to configure our plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Compatibility with Astra Pro?’ is closed to new replies.