compatibility two plugin

  • ale320

    (@ale320)


    1 year ago

    hello, i use YITH WooCommerce Product Add-ons & Extra Options and YITH WooCommerce Color, Image & Label Variation Swatches but when the second plugin is activate (if is selectet your label) the the first plugin generate a duplicate label. maybe a bug? thank for your help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Giuseppe Madaudo

    (@askmagic)

    Hi there,

    do you have installed the latest version of the plugin for both?

    Thread Starter ale320

    (@ale320)

    hi, yes all latest version

    Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    I hope you’re doing well :D.

    I checked your site and seems the addons form are duplicated because the section is displayed two times.

    By default, it should show only one time, so, probably it’s a conflict with your theme.

    Could you make a test and use a default theme like TwentySixteen?

    Please, try it and let me know if you get the same results.

    Have a good day.

    Thread Starter ale320

    (@ale320)

    hello. yes the problem also wp default theme

    Thread Starter ale320

    (@ale320)

    if you deactivate YITH WooCommerce Color, Image & Label Variation Swatches work well

    Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    I tried to replicate the issue you mentioned in my local installation, but in my case it worked correctly.

    I also tried to check you site and it seems yo have disabled the plugin, so please let us know if you still need help.

    We’ll remain at your disposal.

Viewing 6 replies - 1 through 6 (of 6 total)
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