• Resolved accordi

    (@accordi)


    I cannot get the sidebar replacement to work properly in the second language of the site. I use WPML to translate the site. I asked WPML support to help me but they were unable to give me any indication. How can I solve the problem? Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @accordi, sorry for the delay.

    I need to try replicating this on my dev site first. I am currently having problem with WPML license too ??

    Please give me a moment and I will share my thought here.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @accordi,

    I took long time on this, sorry.

    Could you please share with us the exact steps to replicate it, as I think I also face problem with what shows up on the native Sidebar, i.e. even without using this plugin, on the translated pages.

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter accordi

    (@accordi)

    Sorry Herman, I sent my reply by e-mail …
    from my point of view the steps are very trivial:

    1. I create different sidebars depending on the pages (es. cart, payment) fol all users
      The contents of sidebars are simple html buttons/links.
    2. In the first language everything works
    3. I translate the site with wpml, including the buttons (but I have also tried with other modules independent of a translation).
      At this point the replacement of the main sidebar with the customised ones does not take place.

    I have already contacted WPML support who asked me to replicate the settings in one of their test sites.
    They could not help me.
    They told me that, as the authors of the plug-in, you can contact them through the Go Global programme if you feel it is necessary to resolve the bug.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @accordi,

    If the thing you add to the Sidebar has been translated, it should work.

    Would you mind sharing your site URL?

    Kind regards,
    Herman ??

    Hi @bsfherman facing exactly the same problem. On translated cat pages sidebar is simply not showing. In original language it is. Content of the sidebar is translated. Any idea ?

    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi @esquipulas,

    In order to assist you better, we’d need to take a closer look at your site. Would you kindly share the URL with us? This will help us better understand the issue and provide a more accurate solution.

    Kind regards,
    Aradhy ??

    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi there,

    It’s been a while since I posted my response, and we haven’t heard from you since then. I assume that you have fixed this or have reached out to us.

    I am marking this thread as Resolved due to inactivity. Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Aradhy ??

    Thread Starter accordi

    (@accordi)

    Sorry I didn’t reply anymore, but you didn’t actually give me a solution, you just told me it should work. I tried checking for a while and then, since time was running out, I decided to use another way.

    • This reply was modified 4 months, 2 weeks ago by accordi.
    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi there,

    Yes, the steps you followed should have worked, so we requested the URL to take a closer look.

    If your alternative solution is working, that’s great! However, feel free to reach out if you’d like us to check it over.

    Kind regards,
    Aradhy ??

Viewing 9 replies - 1 through 9 (of 9 total)
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