• Resolved birbo

    (@birbo)


    Hello Jason,
    I hope you are having a good recovery. When you come back, I would appreciate your help.

    Recently I switched from Google Analytics to Slymstat. But my most visited landing page is not being included in the statistics because of the plugin wp fastest cache. It works after I clean the cache, but after a few hours the problem returns and the same page is not counted again, until I clear the cache again, and so on… Is there something that can be done to make your plugin completely compatible with wp fastest cache?

    By the way, I am not completely sure about other pages of my website, but they seem to have the normal amount of traffic they had with GA. Regarding the page I am talking about, I am completely sure about the problem. It should have a lot of visits, and as soon as I clear the cache, I see imediately online users arriving to that page.

    I am using a workaround for this issue. I have set a rule in wp fastest cache to clear the cache automatically every few hours. But I would still like a better solution from your side, in order to have two completely compatible plugins.

    Again, have a good recovery!

    Thanks and Regards!

Viewing 15 replies - 16 through 30 (of 36 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Wait, are you saying that Slimstat is configured in “Server Mode” on your site?

    Nope, I just was saying that I had been on it for years, prior to using WPFC. I had to switch when I began using it, and then it failed on both options server and client. So I had to leave Slim…WPFC is blazingly faster than all other cache options (yes I’ve tried them all haha). So, I couldn’t afford to let go of it for Slim back then.

    PS. I’m a huge slimstat fanboy so all I want is to see Slim take over the stats world of WP ??

    (been with ya since 2.8.5 in the ole’ changelog)
    Fixed: Bug in the function that upgrades the environment and the options

    Have a good day!

    Plugin Author Jason Crouse

    (@coolmann)

    I see. Hey, thanks for the loyalty!

    Now that you mentioned the Preload Cache feature, I tried deleting the cache and enabling the Preload again, and this time the tracker was removed from all the pages. So that seems to be the culprit. If I disable the preload, the page is still cached (I see the WPFF signature at the end) but the Slimstat tracker is there too, as it should be. If I enable it again (AND DELETE THE CACHE), then the tracker disappears, even with the exclusion rule in place (JS contains wp-slimstat). So it looks like a bug on their end, when they preload the site, they might not be calling the wp_footer action that Slimstat uses to append the tracker to the source code.

    Please confirm that that’s the case for you as well. I’ll consider this ticket resolved.

    Best,
    Jason.

    • This reply was modified 5 years, 7 months ago by Jason Crouse.

    Jason,

    Any progress on the fix for this? It’s not resolved ?? Users still can’t use the preload feature of the fantastic WP Fastest Cache plugin with static pages and Slimstat?

    Are we out of luck because of the cache?

    Plugin Author Jason Crouse

    (@coolmann)

    Hi @thescarletfire,

    my apologies, I thought this issue has been resolved since I hadn’t heard from you in a while. As I said here above in my previous message, it looks like a bug on their end, where they don’t call wp_footer() when in “Preload” mode, which in turns doesn’t enqueue the tracker in your source code. Could you please reach out to them and see if they have any suggestions on how to proceed? Happy to modify our source code, if there’s anything they recommend we should do on our end.

    Best,
    Jason

    Doh! You’re right. I typed it all up to but must have never hit send, sorry! (It’s actually still in my browser on my other computer, where is my brain??)

    I did reach out to the WPFC folks with no response ?? I figured maybe you could consider doing it as well for one big reason: you are a fellow developer and maybe they’d listen to you and your views or requests more?

    Just an idea.

    If not, I’d have to switch all my sites to a new cache plugin. Are you able to confirm with 100% certainty that another cache plugin works seamlessly with SlimStat in the follow situations:

    Preload enabled
    static HTML files
    Accurate IP address per visit (without cloudflare or with)

    If so, I would feel better switching. But I was hoping WPFC would want to fix ??

    Many thanks.

    Plugin Author Jason Crouse

    (@coolmann)

    Hi @thescarletfire,

    we’ve tested Slimstat with Total Cache, WP SuperCache, WP Rocket (which we use on our own website), Cloudflare and others, and I can confirm that these tools are fully compatible with our plugin. I will definitely reach out to the WPFC team to see if they’re willing to look into this issue, even though I cannot guarantee that my status of “developer” can make any difference in how/when they decide to address this problem. I will keep you posted.

    Best,
    Jason.

    Plugin Author Jason Crouse

    (@coolmann)

    Plugin Author Jason Crouse

    (@coolmann)

    Hi @thescarletfire,

    we’ve been working with the developer on this issue, and indeed we could not reproduce the issue on the dev site I setup for us. Even with Preload Cache, the tracking code is appended to all the pages as expected.

    Here are the settings I’m using on the dev site:

    View post on imgur.com

    I’m not sure how else to troubleshoot this issue you’re experiencing.

    Best,
    Jason.

    Hi Jason!

    Thank you so much for reaching out to the dev on this issue. I am confused a bit, forgive me. Earlier in the thread, you wrote this:

    Now that you mentioned the Preload Cache feature, I tried deleting the cache and enabling the Preload again, and this time the tracker was removed from all the pages. So that seems to be the culprit. If I disable the preload, the page is still cached (I see the WPFF signature at the end) but the Slimstat tracker is there too, as it should be. If I enable it again (AND DELETE THE CACHE), then the tracker disappears, even with the exclusion rule in place (JS contains wp-slimstat). So it looks like a bug on their end, when they preload the site, they might not be calling the wp_footer action that Slimstat uses to append the tracker to the source code.

    Now are you saying that yours just works somehow? Or just their dev site happens to work in a clean install? Does that really prove the fix? I am confused.

    My clients have pro features enabled so obviously it’s a bug on their end – still – but it seems to only pertain to the grayed out options.

    Can you help find out more from them? I assure you, if you enable all options on a paid premium version of the WPFC plugin, indeed the bug is very much alive and well ??

    Trust me – if the dev enabled all options it would fail the test. I wonder why though. Maybe a minify issue? Thanks for the screenshot though ?? It actually really helps because now we *know* it’s a grayed out premium option that is causing the slimstat glitch. Hope I helped. PS. also gzip should be enabled, imo for all sites, so I know mine has that enabled for sure ??

    Jason,

    Just wanted you to know that I really appreciate your time and effort trying to fix this bug. I’ve been frustrated with this for a while now, and I’m tempted to just jump ship and leave that cache.

    Are you positive that the cache plugins you mentioned above work 100% flawlessly with Slimstat, regarding accurate visit traffic and no cache conflicts? ??

    I guess WPFC with all grayed out options just can’t work with slim ?? oh well. It happens.

    I’ll move along if you think I should ??

    Plugin Author Jason Crouse

    (@coolmann)

    Now are you saying that yours just works somehow? Or just their dev site happens to work in a clean install? Does that really prove the fix? I am confused.

    My clients have pro features enabled so obviously it’s a bug on their end – still – but it seems to only pertain to the grayed out options.

    I setup a test site on our dev environment, with the FREE version of WPFC and a clean install of Slimstat. While back then I could reproduce the bug as I had mentioned, now it looks like I can’t in this new environment I created. So, yes, it must be something related to the PRO version. I’ve asked the developer to see if he could provide a copy for testing purposes. I also invited him to reply directly to this thread with any helpful information he might have.

    Can you help find out more from them? I assure you, if you enable all options on a paid premium version of the WPFC plugin, indeed the bug is very much alive and well ??

    I’m 100% certain that the bug is happening for you, don’t worry! I know how frustrating it is when you have a problem that is hard to reproduce. Believe me.

    Just wanted you to know that I really appreciate your time and effort trying to fix this bug. I’ve been frustrated with this for a while now, and I’m tempted to just jump ship and leave that cache.

    If you don’t mind, let’s just wait a few more days and see if the developer and I can find the problem and fix it. I feel like he has a great solid product, and I would love to be able to say that Slimstat works just fine with WPFC ??

    Thank you,
    Jason

    Plugin Author Jason Crouse

    (@coolmann)

    Emre, the WPFC developer, is apparently not as responsive as me in supporting his plugin ?? He hasn’t had a chance to look into this just yet, and he did not agree to send me a copy of the PRO version for me to test. Let’s give him a few more days before we give up on this issue.

    Have a great weekend,
    Jason

    Jason,

    You are the best. Slimstat rules the roost baby! ??
    I can confirm too that using “free” settings in WPFC indeed works fine, so obviously those who pay for the premium plugin and expect to be able to use all the settings for the best cache experience, will be sad to see SlimStat not working in that case.

    Maybe add an FAQ if this never gets resolved?
    SlimStat + WPFC premium settings conflict or something.
    (Notice one of the gray checkbox says “footer” for JS, see?? Hmm maybe that’s the bugger?)

    I’d bet a good amount of people would find SlimStat + WPFC issues and use a jump to conclusions mat and blame Slim! lol

    I guess maybe Monday or Tuesday I’ll move along and go back to using good ole WP Super Cache or something.

    I needs my SlimStats ??

    Thanks for rocking the best WP support Jason! Have a good weekend.

    Plugin Author Jason Crouse

    (@coolmann)

    Hi @thescarletfire,

    thank you for confirming that the FREE version of WPFC does not cause the issue. I’m not that crazy after all ??

    Maybe add an FAQ if this never gets resolved?
    SlimStat + WPFC premium settings conflict or something.

    Yes, if the developer doesn’t provide a solution in a few days, I’ll definitely add a note to our FAQs to let people know about this incompatibility issue.

    I guess maybe Monday or Tuesday I’ll move along and go back to using good ole WP Super Cache or something.

    Why not use a free Cloudflare account? Does your provider allow you to point the DNS servers for your website to an external resource? That would solve the problem even better than any other caching plugin.

    Thanks for rocking the best WP support Jason! Have a good weekend.

    Glad to be of service, my friend!

    Best,
    Jason

Viewing 15 replies - 16 through 30 (of 36 total)
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