• Resolved thomasgeelen

    (@thomasgeelen)


    After the last update of Quiz and Survey Master there have been compatibility issues between the plugin and the Divi builder.

    When the plugin is enabled, the divi builder is no longer available. I checked with the developers of Elegant Themes (publisher of Divi builder) and they went on our website and showed us that when I turn the Quiz plugin off, everything works fine.

    How can I resolve this?

    Thanks for you help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Thomas.

    Glad we are not the only ones with this issue.

    This appears to have come about following the updates to QSM in early March.

    I guess your issue is the same – we can’t access the Divi builder or other page elements like ‘screen options’ on any page with the QSM shortcode.

    I raised this via email ([email protected]) a few weeks ago and was told they were looking into it. Not heard anything yet.

    I will post here if I get any sort of resolution.

    I’ve just been updating an old site and discovered the same problem. I found that if I deactivate the quiz plugin, the Divi Builder works again. Once I’d finished editing I reactivated it and although the builder wasn’t visible again, the quiz and page worked okay. Not ideal but I was still able to do the job.
    Incidentally, I’m not sure if its relevant, but for me the only page that was affected in this was was the page which contained the quiz.

    Yes, sg64. Exactly the same issue. Still liaising with the plugin developer but no resolution in the latest update it seems.

    Hey @thomasgeelen, @nswm, @sg64, and @nswm

    Thank you for using this plugin! When you have a moment, please update our plugin to the latest version (5.3.2) and let me know if you are still having issues with using Divi with this plugin.

    Hi Frank. Updated earlier today and it works. No more compatibility issue. Many thanks for fixing this.

    Thread Starter thomasgeelen

    (@thomasgeelen)

    Hi Frank,

    I saw that the previous fix worked, but the latest security patch from Divi and Elegant themes have caused the same issue as before.

    Kind regards,

    Thomas

Viewing 6 replies - 1 through 6 (of 6 total)
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