compatibility error in the Web Stories editor checklist

  • Resolved kodalisesha

    (@kodalisesha)


    2 years, 2 months ago

    From yesterday after updating the plugin I am seeing the following compatibility error in the Web Stories editor checklist: “Compatibility
    Your story contains errors that can affect eligibility to appear on Google. Please see our FAQ for more information“.

    I did two stories yesterday for the first one I got the above error and before publishing, the error itself got disappeared and for the second one the error started to show in checklist from fifth page and it was published with an error. the error did not disappear during publishing.
    Kindly help me resolve the problem.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter kodalisesha

    (@kodalisesha)

    I Tried troubled shooting mode, with the default theme, but still from the 4th-page compatibility issue alert appears

    Hi @kodalisesha Thanks for getting in touch. We are aware of the compatibility issue you raise and are working to fix this. More information can be found here: https://github.com/GoogleForCreators/web-stories-wp/pull/12348

    Plugin Support Luckyna San

    (@luckynasan)

    @kodalisesha We appreciate your patience and wanted to quickly follow up. An updated version of the Web Stories plugin has been released which resolves the issue with the compatibility message in the checklist. Please update to version 1.25.1 and confirm on your end as well. If you continue to experience any issues feel free to reach out in a new topic and we will be glad to help. Thanks!

    patriciapagibinamik

    (@patriciapagibinamik)

    Hi, guys! I’m having a similar problem.

    I also tried the troubleshooting mode, updated the plugins, theme and WordPress version but the compatibility issue alert appears in every web story before and after publishing.
    Could you help me please? Here’s an example: https://blog.bonitour.com.br/web-stories/fernando-de-noronha-em-marco/

    Plugin Author Pascal Birchler

    (@swissspidy)

    According to the AMP Test Tool there are no errors in that story, so there are no compatibility issues. If you still see that warning in the editor, it’s probably some false positive caused by some server configuration or plugin conflict. Use the AMP Test Tool as the final confirmation. If that tool reports no issues, then you can ignore the warning in the editor.

    patriciapagibinamik

    (@patriciapagibinamik)

    Hi, Pascal! Thanks for your response!

    Yes, I tested multiple stories and the AMP tool show that everything is okay, but the plugin still show me the error in every story.

    I tested the other plugins and the error still appeared every time in the web story verification list. I’ll stick with the AMP test tool as my guide, thank you for the info!

    Hi, I am experiencing the same issue. I troubleshoot and then observed that when activating the Google site kit plugin only my web stories show a Priority compatibility issue (Your story contains errors that can affect eligibility to appear on Google. Please see?our FAQ?for more information.). kindly help me to sort out this issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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