Compatibility and Styling Issues in Divi Theme

  • Hi there,

    First of all, we really love your plugin! We’ve had a great time exploring the free version, and we’re considering upgrading to the paid version. However, before making the purchase, I need to clarify something regarding front-end visual styling.

    I use the Divi Theme and Divi Builder (with a paid license), and I’ve noticed a significant issue with how the chatbot opens and displays, particularly on mobile. The header and footer are causing a major visual conflict, leading to layout inconsistencies.

    I’ve extensively tested solutions such as adjusting Z-index values and repositioning the chatbot using CSS, but these workarounds are not sustainable long-term.

    Could you please confirm:

    1. Is AI Engine officially compatible with Divi Builder?

    2. If yes, is there an official method or best practice to ensure proper styling and integration, especially for handling header/footer conflicts?

    I appreciate any guidance or recommendations you can provide! Looking forward to your response.

    Best regards,

    Letitia

    The page I need help with: [log in to see the link]

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