Compatibility and/or server requirements issue for mail attachments

  • Resolved nrsoft

    (@nrsoft)


    4 years, 10 months ago

    Hi there,

    First of all thank you for this great plugin.

    I have installed it on my development server and it worked like a charm. I have now move it to production on a different hosting provider and there is no attachment or even links (if option checked) in the mail received.
    Is there any specific server, configuration requirement that you could think of that would cause this issue. My CF7 configuration is the same on both servers with the same [mfile] tag in the form.
    Thanks for your help
    Nicolas

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nrsoft

    (@nrsoft)

    FYI, I have just tested with the simple [file] tag from CF7 and attachments are coming through in the mail.

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hello @nrsoft ,

    This plugin used the default mail of CF7, can you check your server if there’s any error logs?

    Please also check there’s error response in browser console.

    Thanks.

    Thread Starter nrsoft

    (@nrsoft)

    Thanks @glenwpcoder for getting back to me.

    As mentioned in my first comment, the plugin is working fine on the development server and it is also sending attachments using the classic [file] tag on the production server so not really sure what the issue is.

    There is no error in the console as the email is correctly sent out (but without any attachment).
    I have also checked the form params and the attachment is processed

    —————————–288098228825023495842957079539
    Content-Disposition: form-data; name=”upload-file[]”

    wp_dndcf7_uploads/my-file.jpg

    It is also correcly saved in the uploads folder … just not attached to the email for some reason.

    I have switched back to the classic file upload for now but will keep digging this when I get the time.

    Thanks

    • This reply was modified 4 years, 10 months ago by nrsoft.
    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Thanks @nrsoft ,

    Just let me know if you want to use this plugin again.

    Or if you need my assistance to investigate the issue.

    Glen

Viewing 4 replies - 1 through 4 (of 4 total)
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