Company name repeated 3 times in bank view

  • crucible67

    (@crucible67)


    6 years ago

    Hey @jwind

    Not sure this is the plugin’s bug, or something with Stripe / Plaid. I did a couple test transactions and they have now cleared. When logging in Chase bank, the transaction has processed successfully after a couple days, but it says “Company Company Company CCD ID: 123456789 (I’ve replaced those with generic) in the description. So the name of my stripe account appears to be repeated 3 times in a row. Is this plugin bug?

    update: confirmed this is happening in Wells Fargo also, but, it repeats 3 times + the actual STRIPE account name.

    • This topic was modified 6 years ago by crucible67.
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  • Thread Starter crucible67

    (@crucible67)

    Plaid support update @jwind, below:

    To look into the stripe account name repeating in bank transactions:

    Ask the plugin’s author to focus on the onExit() callback? so you can retrieve the request_id? and/or link_session_id?. One more thing… provide us with the most recent identifiers you can, even if you need to retry your API calls. These identifiers eventually age out of our logs, so the more recent the better.

    I hope this helps, Bryan. Looking forward to your follow up and seeing what we can do to help out.

    Have a great one!
    Chris
    Plaid Support

    Plugin Author justinwhall

    (@jwind)

    I’m not seeing this on my end. I’ll will, however, test again.

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