Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to send the link to the page where this issue can be seen?

    Thanks! Have a wonderful day!

    Thread Starter imstanleyyeo

    (@imstanleyyeo)

    Thanks for your reply.
    Sorry as this is still in dev env so there isn’t any link to share with you.

    Is the grid default to 3 columns? Because mine are all stacked up up in 1 column even thou the thumbnail is set at 300 x 200.

    Look forward to your advise.

    [ Please do not bump. ]

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please make sure that you have changed the number of Max. number of album columns option from the shortcode. Please see also the following image.

    Thank you! Have a nice day!

    Thread Starter imstanleyyeo

    (@imstanleyyeo)

    Thank you very much for your reply and the screenshot. It is helpful.

    The max. number of album columns is default to ‘5’, so my albums should show 5 columns, right? But mine only showed 1 column. After changing this value to 3, it is still the same. I’m using compact album by the way.

    I’m sure i must be doing something wrong here. Look forward to your advise.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please note that this behavior may be because of the dimensions of your page layout.

    Do you have widgets on your page?

    Thanks! Have a nice day!

    Thread Starter imstanleyyeo

    (@imstanleyyeo)

    Hello and thank you!

    Are you able to advise more when you say the behaviour maybe because of the dimensions of my page layout, does it specifically mean that my grid width shouldn’t exceed any size in ‘width’? I’m not using any widget on page by the way.

    Thank you very much!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please Inspect any of the Thumbnails and send us a screenshot of it. Please see an example.

    We meant that the content of your Theme is probably small that’s why the Thumbnails’ grid does not display correctly.

    Thank you! Have a nice day!

    Thread Starter imstanleyyeo

    (@imstanleyyeo)

    Thank you very much for your reply.

    Here’s a screenshot. See if this help you understand my situation.

    Thanks a lot in advance!

    Thread Starter imstanleyyeo

    (@imstanleyyeo)

    Just updated to v1.4.1 and then it worked right out of the box. All my issues gone. Thank you Webdorado team for updating the plugin.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    You are most welcome! Please feel free to contact our team in case you will need further assistance. We are always happy to hear from our users.

    We hope you can spread the word and tell your friends about Web-Dorado plugins and themes. If you have time, please share your thoughts about the product.

    Thank you so much! Have a great day!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Compact Album thumbnails not in 3 columns or responsive’ is closed to new replies.