• Resolved pcgtech

    (@pcgtech)


    This plugin has functioned great for us since installation and makes it easy to check the sent logs.

    However, sometime over the weekend functionality broke – even though nothing was changed on our end. Now I am getting:

    “Communication Error [334] – make sure the Envelope From email is the same account used to create the Client ID.”

    The emails are all still the same as what was working ([email protected]). Any tips?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @pcgtech,

    Are you able to paste a copy of your Post SMTP diangostics log in your next reply, please?

    Kind Regards,
    Tim

    Thread Starter pcgtech

    (@pcgtech)

    Sure, without changing anything we are now experiencing cannot send message: Ajax error

    Mailer: postsmtp
    HostName: levelupwithlyndsay.com
    cURL Version: 7.29.0
    OpenSSL Version: NSS/3.53.1
    OS: Linux 991065-db3.primeconcepts.com 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64
    PHP: Linux 7.3.28 en_US.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 5.7.1 en_US UTF-8
    WordPress Theme: Lyndsay Stafford Membership
    WordPress Plugins: Gravity Forms, Ivory Search, Advanced Custom Fields PRO, Autoptimize, Check & Log Email, Classic Editor, Duplicate Page, Elementor, Enable Media Replace, FakerPress, Import Users from CSV, Leadpages Connector, Paid Memberships Pro, Paid Memberships Pro - Add Member From Admin, Paid Memberships Pro - Addon Packages, Paid Memberships Pro - Custom Post Type Add On, PMPro Customizations, Paid Memberships Pro - Email Templates Add On, Paid Memberships Pro - Extra Expiration Warning Emails Add On, Paid Memberships Pro - Invite Only Add On, Paid Memberships Pro - Member History Add On, Paid Memberships Pro - Member Homepages Add On, Paid Memberships Pro - Nav Menus Add On, Paid Memberships Pro - Register Helper Add On, Paid Memberships Pro - Signup Shortcode Add On, Post SMTP, Post Types Order, Profile Builder, Redirection, Category Order and Taxonomy Terms Order, UpdraftPlus - Backup/Restore, WP Categories Widget, WP Terms Popup, WP Widgets Shortcode
    WordPress wp_mail Owner: /var/www/vhosts/levelupwithlyndsay.com/httpdocs/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args, CheckEmail\Core\Check_Email_Logger->log_email
    WordPress wp_mail_from Filter(s): pmpro_wp_mail_from
    WordPress wp_mail_from_name Filter(s): pmpro_wp_mail_from_name
    WordPress wp_mail_content_type Filter(s): pmpro_wp_mail_content_type
    WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.0.23
    Postman Sender Domain (Envelope|Message): levelupwithlyndsay.com | levelupwithlyndsay.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtp:tls:oauth2://smtp.gmail.com:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 192 | 25
    Thread Starter pcgtech

    (@pcgtech)

    Would this occur if the Google Workspace that the email is set up on lapsed payment?

    “This is almost always caused by being logged in to Google/Microsoft/Yahoo with a different user than the one Post is configured to send mail with. Logout and try again with the correct user”

    –Logged in where with a different Google account? Logout and try to sign back into what again?

    • This reply was modified 3 years, 10 months ago by pcgtech.

    Hi @pcgtech,

    Would this occur if the Google Workspace that the email is set up on lapsed payment?

    That is quite possible, please pay your bill and then check again!

    –Logged in where with a different Google account? Logout and try to sign back into what again?

    Where did that quote come from? Please link to it so I can read the comment in context.

    Kind Regards,
    Tim

    Thread Starter pcgtech

    (@pcgtech)

    This was the case, thank you.

    Thanks!

    Kind Regards,
    Tim

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Communication Error [334]’ is closed to new replies.