Common Issues and their Solutions

We’re sorry to hear that you are experiencing difficulty with LiteSpeed Cache! Before posting to the forum, please check this list of common problems and their solutions. We will do our best to keep it up to date.

If your issue is not on the list, please provide the following information with your question:

• Link to your site
• Screenshots
• Report number: This can give us a lot of very useful information. Navigate to LiteSpeed Cache > Toolbox > Report, press the Send to LiteSpeed button, make note of the <atrong>Report Number</atrong>, and then post the number with your question so we can look it up.

If your question requires you to share information that you consider sensitive, you may open a ticket in our secure support system rather than posting here publicly. To do so, use this link.

Thank you for following these guidelines!