Commissions do not apply

  • lauraemedemola

    (@lauraemedemola)


    3 years ago

    Commissions for purchases made through an affiliate link are not generated.

    We have created affiliates, we have affiliate links and clicks are recorded, but no commissions are generated.

    Could you please help us?

    Thank you`

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Héctor.G

    (@hectorgc)

    Hello there,
    thank you for contacting us and hope you are doing well!

    We use a WP cookie that takes the data from the link of the affiliate, do you have any plugins that change the behavior of the WP cookies?

    Also, could you try deactivating all the plugins except Affiliates and Woocommerce and then activating 1 by 1 to see which could be the problem?

    Let us know any news.

    Regards.

Viewing 1 replies (of 1 total)
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