Comments Closed on WordPress iOS App

  • Resolved rgiw

    (@rgiw)


    2 years, 6 months ago

    Hi,

    when using the WordPress ios reader app, my posts show a ‘comments closed’ even if I allowed comments in general.

    On the web comments are open but on the ios app I get the ‘comments are closed’.
    When scrolling through the WordPress Mobile-App Reader, coming to my article, the comment icon is greyed out.

    Clicking on the article opens the article page and when scrolling down I read “comments closed”.

    It is with all my articles, whereas I see many other articles where I can click on ‘comment’ directly in the Reader List.

    When clicking on my Website name in the reader list, all my articles are displayed, and there I can write comments.

    Sample URL: https://reinholdgraf.de/2022/08/30/just-one-image-park-an-der-ilm/

    What can I do to allow comments also in the reader’s article list?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @rgiw

    Could you share a screenshot so we can see what you’re describing?

    You can create screenshots using something like [Snipboard](https://snipboard.io/) or [Imgur](https://imgur.com/) and post the link here.

    Thread Starter rgiw

    (@rgiw)

    Hi,
    I uploaded the screenshots to wetransfer: https://we.tl/t-mWLvsnE9N9
    I named the 4 images to better understand.

    Image 1 and 4 show the comment status from the Reader List.
    Image 3 and 4 show the comment status from the Domain List, when I select to show all my articles.

    Thanks!

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @rgiw

    Thanks for sending those over! I tried on Android and the results were the same except that in the reader when scrolling through and coming to your post, the comment icon was greyed out, but when I clicked into the post I did have the option to comment on the post. So that’s a little strange.

    At this point, I’d like to run some more tests with you on your site to try to figure out what’s happening.

    Could you contact us via this contact form and mention this thread?

Viewing 3 replies - 1 through 3 (of 3 total)
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