• Resolved knight287

    (@knight287)


    Whenever “Let readers use WordPress.com, Twitter, Facebook, or Google+ accounts to comment” option is turned on comments are not nesting. After turning it off, new comments are getting nested.
    I have checked Discussion settings. Old nested comments remain nested. Only new replies are not getting nested.

Viewing 3 replies - 1 through 3 (of 3 total)
  • pmciano

    (@pmciano)

    What is the address of the Jetpack site in question?

    Does the issue persist if you temporarily disable all other plugins except for Jetpack and use a default theme, like Twenty Sixteen?

    Once you give us some additional clarification, we will be more than happy to continue addressing your issue.

    Thread Starter knight287

    (@knight287)

    @pmciano https://asianretrospects.com/

    I have tried that and found that Auto optimise and Async Javascript are causing the issue. How do I add an exception for Jetpack?

    pmciano

    (@pmciano)

    Your best bet is to reach out to the plugin developers. They should be able to assist you in configuring the plugin to bypass this effect.

    If it is a bug, they should be able to address it in a future update.

    If you have any more Jetpack questions, let us know!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Comments are not nesting’ is closed to new replies.