Comment shows Store Manager

  • Resolved dayu713

    (@dayu713)


    2 years, 4 months ago

    Hi, I have added many comments by myself before, when I active the plugin, all comments mark as Store Manager before is verified owner.

    I try to change the setting in Review Extensions, I found Verified Owner field, I add some other words like buyer or verified owner but not working, it still mark as Store Manager in the product comments.

    Thanks for your time, please help.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Thank you for using CusRev.

    The user label is the standard feature of WooCommerce, if you want to turn it off, please go to WooCommerce > Settings > Products tab > Disable option ‘Show “verified owner” label on customer reviews’.

    Thread Starter dayu713

    (@dayu713)

    Hi thanks for the replied, I’d like to show “verified owner” label, but it shows “store manager” because i add some comments by myself, is it possible to remove “store manage” label, keep “verified owner” label?

    It is not possible because the comment is added by your user. If you want to change the label, you can delete all of them. Then follow this solution How to Import and Export WooCommerce Reviews
    to create a CSV file and re-import reviews to your site with another user.

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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