• I was testing the plugin. First I edited a blog post written by another user with an ‘author’ user role. Left a comment for them.

    Then I logged in with the author user account. I saw the comment left by the administrator user. I added my reply to the comment and didn’t mark it as resolve. Saved my draft.

    Now when I reopened the post the comments were not showing inline and were only visible under the activity center.

    I repeated the process, this time the second comment by the author user didn’t even appear in the activity.

    I am not sure if there is something I am doing wrong. As soon as the user with the author user role adds a comment, the comment popup disappears on a reload and then it does not appear for any user role.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @noumaan,

    Thank you for reaching out.!

    We have already fixed this issue and uploaded the latest version 1.0.4 of the plugin. Can you please update/download the latest plugin and check if the issue is resolved?

    Thanks!

    • This reply was modified 3 years, 11 months ago by MULTIDOTS Inc.
    Thread Starter Noumaan Yaqoob

    (@noumaan)

    Hi,

    Retested the plugin.

    1. The inline comments do not appear where they should be. At some positions taking the cursor to the text where I left comment, doesn’t show the comment popup at all.

    2. The opacity is incorrect. The comment popups appear on top of each other.

    Here is a screenshot:

    View post on imgur.com

    Hi @noumaan,

    Thank you for reaching out again.!

    The mentioned issues might be occurring in the previous version. We have updated the plugin, can you please download/upgrade the latest version and let us know if you still face these issues?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Comment Popup Disappears’ is closed to new replies.