Comment on Specific Post and Submission Issue

So it seems that BadgeOS has completely hijacked my site Comments. When I click to manage my comments in WordPress, the top of the page says: “Comments on “[my achievement type]””. Comments on any post are appearing here, so apparently now all of my comments are somehow linked to BadgeOS. What the heck? Please help me fix this!

It seems to be an issue with the BadgeOS Community Add-On. When I deactivated BadgeOS and the Community and LearnDash Add-ons, the title of the Comments manager became the usual “Comments”. I activated BadgeOS, still “Comments”. I then activated the Community Add-On and it was back to incorrectly naming my achievement type.

Are you willing to let me in to the site so that I can check on things and debug first hand? If yes, I can give you an email to use for a new admin account that would be used long enough just to check on these issues.

Sorry for the delay in responding as well.

Am I missing some background, you apologised after 3 hours. Is someone paying for something here?

I’m just popping in to be unhelpful, @michael, can you leave that out as a very last resort? Users are of course going to go for the fastest and easiest solution for them, but that kinda defeats the purpose of the forum. To discuss and document the issue for everyone else.

Things would be explained here in the thread after debugging was performed. Well aware of leaving notes for future people to see what was done/steps taken. I just don’t have an answer because this is the first time I’ve ever seen this type of issue, and it can be quicker to see firsthand instead of asking for someone else to hopefully describe everything as detailed as can be.

Hi Michael,

Thank you so much for your fast response! Yes, I can let you in. Send me the email you’d like me to use. ??

Thanks again!

michael @ webdevstudios dot com will reach me.

Sent! Thanks, Michael. ??

Will try to get to it later tonight, if not tomorrow.

Ok, thank you, Michael! ??

Just a quick update.

I’ve managed to determine and hotfix the source of the issues with comments in the admin. It’s a change that will also be added to the plugin as a whole, so you won’t lose the fix in a later upgrade.

Could you point out some of the achievements that were comment based and are now submission based? I would like to check on those and see if I can figure out those.

Michael, I’m so sorry – I missed your reply! That’s great! The achievements affected are under the ASL Class Badges including the Deaf Events and all the Assignments.

No worries, it’s the weekend too, understandable.

Thanks.

Regarding the last part, I wager it’s because the the metadata for the steps are still present and saved, and thus still able to be matched up for triggering awards.

I tried deleting the step data for one of the mentioned achievements, and it still did do some triggering, so I’m not sure at the moment if this is reversible for the existing achievements that were comment based first. I would need more access than I am comfortable asking for, to better test it with your own site.

I realize it may be some extra work, but it may be best at this point to recreate the auto-approved submission achievements that *were* comment based, instead of trying to salvage the ones already existing. This way, that metadata wouldn’t still be associated.

I am also going to file a bug issue on GitHub regarding removing step postmeta when switching between earned methods, as this could definitely cause unintended results, like you’re seeing here.

Oh lovely. ?? Thank you so much for your help, Michael. I really think this “Comment on a Specific Post” feature should be completely disabled. Not only does it not work, but it has lasting negative effects. If they don’t plan to fix it anytime soon, it should really be completely removed for now. So much time wasted. ?? Again, though, thank you for your always excellent support, Michael. ??