• I need to account for all comment responses. However the plugin only counts when the report is monthly, if I put a custom period, the count appears zeroed.

    Can you fix this please?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Stefano

    (@ste_95)

    The time range in stats has no relation to what comments are selected, so it’s very odd that you get a different behavior depending on the time range. Can you provide screenshots where it shows that the same post has a different comment count when the report is for a different time range?

    Thread Starter mvneobux

    (@mvneobux)

    He doesn’t count the comments correctly, from the 11th to the 12th the editor answered 3 comments, see: https://prnt.sc/B5E0dBfsP1-Q

    In the customized report, only 1 appears, see: https://prnt.sc/kKELVu8v5CLJ

    If I put from the 9th to the 12th, it still counts only 1, and it should count 14.

    He’s not correctly counting all the comments, I can’t understand why. My plugin settings look like this: https://prnt.sc/Xl-u0IPL2G29

    what is happening ?

    Plugin Author Stefano

    (@ste_95)

    Ah, that’s a misunderstanding in how the plugin works. The comments are not linked to authors, but to posts. You pay authors for the comments their posts receive. For example, if author A comments on post X written by author B, author B gets a bonus through post X.
    Does this clarify?

    Thread Starter mvneobux

    (@mvneobux)

    I understand, but could you not include this feature? he is of utmost importance. Because I want to pay the editor for every comment he responds to

    Plugin Author Stefano

    (@ste_95)

    The way the plugin is structured makes it quite hard to add this feature, I’m afraid. It’s conceived to pay authors for their own posts revenue.

    Thread Starter mvneobux

    (@mvneobux)

    because then, the author also wants to receive for the comments he sends and replies. It is a fundamental resource, he needs to be paid for the comments he sends, in fact that would make much more sense than the way in which the plugin counts the comments.

Viewing 6 replies - 1 through 6 (of 6 total)
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