Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Joel James

    (@joelcj91)

    Hi MACscr,

    Your Disqus comments will sync with WP. But it may take time to sync. If you want that to appear fast, do manual Sync

    Thread Starter MACscr

    (@macscr)

    Whats the typical lag time?

    Plugin Author Joel James

    (@joelcj91)

    See this post from Disqus author.
    Have you enabled Comment Importing (un-check Disable Comment Importing) in Disqus settings?

    Thread Starter MACscr

    (@macscr)

    I was able to do a manual sync just fine. I do not have importing disabled. Is there another step I am supposed to be taking in order for the syncing to happen automatically?

    Plugin Author Joel James

    (@joelcj91)

    No. Syncing will happen automatically! According to your server setup it may vary

    Plugin Author Joel James

    (@joelcj91)

    Closing this request. You can reply here anytime

    Thread Starter MACscr

    (@macscr)

    Why are you closing it? nothing has been resolved, its not syncing as it should unless I do it manually.

    Plugin Author Joel James

    (@joelcj91)

    Hi MACscr,

    Please check with your hosting provider to see whether Cron is enabled?
    If that is ok, try using official Disqus plugin and let me know

    Thread Starter MACscr

    (@macscr)

    I haven’t seen any instructions stating that a cron job has to be setup. Did I miss something?

    Plugin Author Joel James

    (@joelcj91)

    No. You don’t have to set up. It is already set up in the plugin. Just want to confirm with your hosting provider if they are blocking something (I had this issue before).

    If that is ok, temporally deactivate this plugin and try using official Disqus plugin to see if that works.

    Hi
    I deleted a cron job for my site that appeared in my cpanel as I had no idea what it was. Since found that comment numbers have not been correct!
    Did a manual import earlier today and numbers now appear correct.
    Would I expect to see the cron job in cpanel?
    Deactivating the plugin and reactivating makes no difference in cron jobs
    HELP

    Plugin Author Joel James

    (@joelcj91)

    Hi,

    Please use WP-Crontrol plugin and check if Cron job exists for Disqus

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Comment count?’ is closed to new replies.