Comment boxes not showing on posts

Hi Shaun,

It might be that comments need to be approved before being posted so they don’t appear, you need to disable this option.

Go to settings and then the discussions option in your WordPress dashboard.

You’ll see the default article settings under which you need to enable the “Allow people to post comments on new articles” option.

Let me know if this works.

Best Regards,
Sudais A.

• This reply was modified 7 years, 2 months ago by Sudais Asif.

Thanks for the reply Sudais.

That’s not the problem though. The setting is already ticked, and here is a screenshot of the Settings>Discussion page, to save your having to enquire about other settings:
https://i148.photobucket.com/albums/s17/Shaunus4/Used%20pictures/FPC%20discussion%20settings_zpskc8b32un.jpg

I can also confirm that comments are enabled on all three posts, as you can see for yourself on the page, since it lists the number of comments posted.

What else might be to blame?

Thanks,
Shaun

Have you spoken to your theme’s author? It looks like you’re using a completely custom theme.

Ah, no I haven’t. The site was built back in 2011 for my late friend, looks like, and I’ve not been in touch with the author.

Do you believe there may be a unique issue here that only they can resolve? Or is there anything else that I can try before resorting to seeking the author out?

Thanks stephencottontail.

When someone is using a custom (or commercial) theme, we can’t see the actual PHP files that make up the theme, so it’s difficult for us to help in certain situations. We can make guesses, but it’s usually easier and faster if the theme’s author helps out instead.

With that being said, here’s a guess. Does your theme call comments_template()?

The theme was tested on WordPress 2.2, it could also be possible that it has gotten outdated over the years since now WordPress 4.8+ is being used and because of that you’re facing this error.

Thanks both, and stephencottontail in particular, since it sounds as though you are helpfully going above and beyond.

While not fully familiar with the terminology you’re using, I went into Appearance>Editor and searched on every template of the theme for “comments_template”. I found nothing.

By comparison, on my own site I found in in index.php That probably answers your kind question, and possibly not to my benefit..?

In case helpful (to you, in being helpful to me!) I have posted the index.php file of TEQs.net’s theme into a text file here:
https://www.teqs.net/TeqsIndexPHP.txt

If I need to chase up the theme author, I guess that’s what I’ll do, but any other tips v welcome.

Thanks again,
Shaun

It might work to add the call to comments_template() on line 29, prior to <?php endwhile; ?>, but I’d highly suggest tracking down the theme’s author, if for no other reason that it might be faster.

Ok, I tried that (to the best of my understanding) by adding the following – copied from my own site’s template – to the index.php file where you said:

<?php comments_template(); // Get wp-comments.php template ?>

There’s probably more to it, since I have no idea what I’m doing, as is doubtless obvious!

Anyway, no joy, so I’ve put it back to how it was and will try to chase up the theme author, as you suggest.

Many thanks for the helpful advice – I stood no chance at working this out on my own – and I’ll mark this thread as resolved now, since I need to pursue the solution elsewhere.

Best,
Shaun

Did you tried adding that line in the single.php file?
before the closing tags of the site content?

bet luck if you return here!!