Comment box not showing

  • Resolved Juliap

    (@popseries)


    8 months, 3 weeks ago

    Hello, comment box is not showing on single post.

    I already disabled ESI. The problem is with the “native box comment”(WordPress) and Graph Comments plugin.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter Juliap

    (@popseries)

    QAUTJSUR

    Plugin Support qtwrk

    (@qtwrk)

    please do me a screenshot where is the comment box , and I assume it just works if you disable the plugin ?

    Thread Starter Juliap

    (@popseries)

    The box should appear after the related content box. As you can see, Graph Comment is not showing and the native comments/WordPress are showing, but just the comments already published. The comment box is not showing.

    When we disable Litespeed the problem is solved. So we suspect that is something with the configuration of the plugin.

    Plugin Support qtwrk

    (@qtwrk)

    please try use the default setting , and see how it goes

    you can reset it in toolbox -> import/export

    Thread Starter Juliap

    (@popseries)

    Still not working.

    • This reply was modified 8 months, 2 weeks ago by Juliap.
    Thread Starter Juliap

    (@popseries)

    Any updates about a solution?

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 8 replies - 1 through 8 (of 8 total)
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