Comment Avatar Image is too pixelated

  • The Avatar thumbnail image on all posts is too pixelated. How Can I fix this issue? This was not a problem with my previous theme.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @rashmi909,
    Thank you so much for using our theme Elegant Magazine.

    Can you please contact us via our support page? We need some additional information and we will provide you solution there.

    Thank you

    Thread Starter rashmi909

    (@rashmi909)

    Thank you, I have contacted your support for this and an additional image sizing issue identified on the site.

    Please check your email, we replied.

    Thank you

    Thread Starter rashmi909

    (@rashmi909)

    I saw the response and am very disappointed with AF Themes. I made a mistake switching to this theme and paying for the Pro version. I hope no one else makes the same mistake!!

    Hi @rashmi909,
    Actually the gravator is the WordPress default and we haven’t did anything on it. So, we are also checking that case from our end.
    We checked from our end and it’s looks fine. We will check again with some alternative way and get back to you. As a premium users, it’s our duty to solve the problem you faced with the theme. However, sometimes, plugins also create those types of issues. It should be check as well.
    It’s always hard to say by seeing the website without debugging it. As you contact us directly via the support, our support team will always looking forward for your email and response to sort out the case.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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